Goldsmiths - University of London

Accessing The Service

In order to access the staff counselling service you will need to complete an assessment form. You can do this either by completing the form available on the counselling website click here and sending it via e-mail to mcr01scs@gold.ac.uk or through collecting a paper copy from the service reception and posting it back through the letter box. If you need assistance to complete the form you should contact the service administrator on 020 7919 7472 and this will be arranged.

The assessment form is comprehensive and there are a number of personal questions. The aim of the form is to give you a chance to reflect upon what it is you want from counselling and the clinical team the chance to identify the best form of help and support.

Having submitted your assessment form you will be allocated to an appropriate counsellor when a space becomes available. The counsellor will contact you to arrange an assessment appointment where you can discuss further the issues that are of concern to you. If you cancel the assessment session you will be required to go back on the waiting list until another space becomes available. If you do not attend the session and do not contact us we will presume that you no longer want counselling. We have to employ this policy to minimise missed appointments and ensure that each client has equitable access to the counselling service.

Once you have had an assessment session, if you and the counsellor deem counselling to be suitable, together you will negotiate ongoing counselling. If you feel you might need long term support you can work with your counsellor to access the appropriate services.