Goldsmiths - University of London

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Selected Publications

Arising from projects conducted by i2 media research


  • Independent research evaluation into the effectiveness of Digital Outreach's community outreach programme model, conducted by i2 media research ltd (2011) Download pdf  
  • Freeman, J. & Lessiter, J. (2011) The needs of blind and partially sighted people from ebooks. Research study report for RNIB; full report available: http://www.icevi.org/pdf/i2_ebooks_report.pdf
  • Lessiter, J. &  Freeman, J. (2010, December) 3DTV: Evaluation of partially sighted people's viewing experiences of 3D relative to 2D TV. Scoping study report for RNIB; full report available: http://tech.ebu.ch/docs/news/2010_12/3d-tv-i2mr-report.pdf
  • (2010, June) Next Generation Network enabled services: potential benefits for older and disabled people, and key considerations towards realising the benefits. Research report for Ofcom's Advisory Committee on Older and Disabled people; full report available: http://www.ofcom.org.uk/files/2010/09/ACOD-NGS.pdf
    The extended and executive summaries for this piece of work were written by Freeman, J. whose presentation of the findings is available on Ofcom's YouTube channel. The full report was written by Lessiter, J. to a structure developed jointly with Freeman, J. The Annex to the report comprising short summaries of the projects referred to in the report was prepared by Miotto, A.
  • Freeman, J., Lessiter, J. & Klein, G (2010, March) Internet research: adoption considerations of low income households. Research report for Consumer Focus; full report available:
    http://www.consumerfocus.org.uk/assets/1/files/2010/02/Broadband-Minded.pdf
  • Freeman, J. & Lessiter, J. (2009, June) Exploring how manufacturers, suppliers and retailers address the needs of older and disabled people: what are the barriers and drivers? Research report for Ofcom's Advisory Committee on Older and Disabled people; full report available:
    http://stakeholders.ofcom.org.uk/binaries/research/usability-research/report.pdf
  • Freeman, J. & Lessiter, J. (2009, March) Assistive technologies in communications: unmet needs, new technologies and ongoing research and development programmes. Research report for Ofcom;full report available:
    http://stakeholders.ofcom.org.uk/binaries/research/usability-research/easytouse.pdf
  • Freeman, J. & Lessiter, J. (2009, March) Consumer expectations in relation to 3 and 6 multiplex digital terrestrial television coverage. Report of research commissioned by Ofcom; full report available [pdf]: http://stakeholders.ofcom.org.uk/binaries/research/tv-research/muxexpectations.pdf
  • Freeman, J., Lessiter, J. & Ferrari, E. (2009, February) Research report: Are you really listening? The equipment needs of blind and partially sighted consumers for accessible and usable digital radio [pdf]: http://www.gold.ac.uk/media/i2_RNIB_AreYouReallyListening.pdf
  • Freeman, J., Lessiter, J., Miotto, A., & Ferrari, E. (2008, May) Research report: a comparative study of remote control devices for digital TV (DTV) receivers. Report of research commissioned by the UK Government Department for Business, Enterprise and Regulatory Reform (BERR). Full report, and summary PowerPoint available here: http://www.digitaltelevision.gov.uk/publications/pub_remotes_dtv.html
  • Freeman, J., Lessiter, J., & Beattie, E. (2007, June) Digital Television Switchover and Disabled, Older, Isolated and Low Income consumers. Report commissioned jointly by Digital UK and Ofcom's Advisory Committee on Older and Disabled people (ACOD):
    http://stakeholders.ofcom.org.uk/binaries/research/tv-research/dso_research.pdf
  • Freeman, J., & Lessiter, J. (2007, May) Easy to use digital television receivers: remote control buttons and functions used by different types of consumer. Report for Ofcom:
    www.ofcom.org.uk/research/tv/reports/dso.pdf
  • Summary of Research on the Ease of Use of Domestic Digital Television Equipment (March 2006) Substantial contribution to research and reporting by i2 media research to Ofcom's report:
    www.ofcom.org.uk/research/tv/reports/usability/dtvu.pdf
  • Freeman, J., Lessiter, J., & Pugh, K. (2006, March) Equipment needs of consumers facing the most difficulty switching to digital television. Report for the UK Government's Department for Trade and Industry. Publication due on www.digitaltelevision.org.uk Q2 2006
  • Freeman, J., Lessiter, J., & Dumbreck, A.A. (2006, March) Summary of Research on the Ease of Use of Domestic Digital Television Equipment. Report for Ofcom (UK Media Regulator): http://stakeholders.ofcom.org.uk/binaries/research/tv-research/dtvu.pdf
  • Freeman, J., Lessiter, J., & Pugh, K. (2006, March) Television Access Services – a literature review. Report for Ofcom (UK Media Regulator): http://stakeholders.ofcom.org.uk/binaries/consultations/accessservs/annexes/litreview.pdf
  • Freeman, J., & Lessiter, J. (2004) Vulnerable consumers in digital switchover – who are they and where do they live? Annex 1 to Ofcom Consumer Panel Report on vulnerable consumers in digital switchover.
    http://www.digitaltelevision.gov.uk/pdf_documents/publications/cp_dso_report_annex_1.pdf
  • Lessiter, J., Freeman, J., Davis, R., & Dumbreck, A. (2004) Understanding DTT remote control button labelling: a multimethod approach. Second European Conference on Interactive Television (euroiTV 2004), University of Brighton, 31st March - 2nd April 2004.
  • Freeman, J. (2004) The VISTA Project - improving access to digital TV for visually impaired and elderly viewers. Wesminster e-forum Consultation on the Regulation of Digital TV Electronic Programme Guides, Lewis Media Centre, Millbank Tower, Millbank, London (22nd January 2004)
  • Freeman, J., Lessiter, J., Williams, A. and Harrison, D. (2003) Easy TV 2002 Research Report. ITC and Consumer's Association, available online: www.which.net/campaigns/other/communications/0301easytv.pdf
  • Lessiter, J., Freeman, J., Davis, R. & Dumbreck, A. (2003). Helping viewers press the right buttons: Generating intuitive labels for digital terrestrial TV remote controls. Psychnology 1(3) pages 355-377 www.psychnology.org/File/PSYCHNOLOGY_JOURNAL_1_4_LESSITER.pdf
  • Freeman, J., Carmichael, A., Petrie, H., & Hamilton, F.M. (2003). Improving visually impaired and elderly viewers’ access to digital TV Electronic Programme Guides - The VISTA project. Proceedings of IBC 2003, 339-346, ISBN: 0-9533673; ISSN: 1464-0449 International Broadcasting convention.
  • Carmichael, A., Petrie, H., Hamilton, F. & Freeman, J (2003) The Vista Project: Broadening Access To Digital TV Electronic Programme Guides. Psychnology 1(3) pages 229-241 www.psychnology.org/File/PSYCHNOLOGY_JOURNAL_1_3_CARMICHAEL.pdf  
  • Freeman, J. and Lessiter, J. (2001) ITC-UsE Ease of Use and Knowledge of Digital and Interactive Television: Results. Independent Television Commission: www.ofcom.org.uk/static/archive/itc/uploads/UsE_report.pdf
  • Vogiazou, Y., Raijmakers, B., Geelhoed, E., Reid, J., Eisenstadt, M., Design for emergence: experiments with a mixed reality urban playground game, the Journal of Personal and Ubiquitous Computing, vol 10, 2006. ISSN: 1617-4909 (Paper) 1617-4917 (Online).
  • Vogiazou, Y., Reid, J., Raijmakers, B., Eisenstadt, M., “A design research process for varying the experience of ubiquitous social play”, in Proceedings of the NordiCHI 2006 conference, Oslo, Norway 14-18th October 2006.
  • Vogiazou, Y., Eisenstadt, M., Dzbor, M., Komzak, Jiri., From Buddyspace to CitiTag: Large-scale Symbolic Presence for Community Building and Spontaneous Play. In Proceedings of the ACM Symposium on Applied Computing, Santa Fe, New Mexico, 13 -17 March 2005, session: Ubiquitous Computing, p.1600-1606. Published by ACM Press, ISBN 1-58113-964-0.
  • Vogiazou, Y., Raijmakers, B., CitiTag: Designing for the Emergence of Spontaneous Social Play in a Mixed Reality Game, in ‘Developing interactive narrative content’, Brushoff B. (ed), High Text Verlag, Munich, ISBN 3-933269-92-X.