College email
All staff and students are automatically issued with a College email account on registration. Students who wish to use email in connection with their studies are required to use this email address and not a private address issued by an external provider.
College email accounts may be used for private messages not related to College activities, as long as the use does not breach the College's email Policy. Use for commercial purposes is not permitted.
The on-line College Staff Directory can be used to search for staff email addresses. For Departmental email addresses see the Departments own pages.
Email accounts are frozen when the user ceases to be a member of College.
- Your Email Address
- Email facilities
- Remote access to College E-mail
- Sending files
- Email Policy
- Mail Filtering (Sieve)
Your email address
In order to receive email, you will need to give people your email address. Within College, email can be sent to any registered user by addressing a message to the recipient's username. To receive email from outside College, you will need to give the sender your full email address, which has the format:
username@gold.ac.uk
replacing username with your own username.
All staff users also have a mail alias in the format initial.surname (e.g. d.albarn@gold.ac.uk). This should be quoted in preference to the username, as it is easier to remember. Research students may also request an alias of this type - contact the IT Services Help Desk.
Email facilities
Email facilities are available on all IT Services machines in the RISB and all networked computers in departments:
- Webmail provides Web-based access to College email accounts, and can be accessed from anywhere on the Internet.
- Computers in the RISB and in staff offices have Mulberry, which is the College's recommended email package for staff use on both PC and Macintosh systems. Mulberry is also available for home use.
- Staff Macintosh users can use the Eudora package.
Remote access to College E-mail
Registered users who have a computer and internet connection at home will be able to use it to access their College email.
The College's Webmail facility allows you to access your College email account from anywhere on the Internet without the need to install or configure software.
Please note that the IT Services Help Desk cannot deal with queries about setting up internet access on home computers, or troubleshoot mail configuration problems.
E-mail Policy
All use of email on College computer facilities is subject to the College’s email Policy, which comprises separate policies for staff and students. Online policies are available, as well as printed copies which are available from the IT Services Help Desk.
Sending files by email
Both Webmail and Mulberry, have facilities for sending computer files of any type as attachments. Instructions on how to do this in Mulberry are given in the Mulberry Getting Started guide, also available from the Help Desk.
However, it is not always appropriate to use email for the dissemination of files: it is not guaranteed to be secure and sending to multiple recipients is wasteful of resources.