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FAQs
Frequently Asked Questions
Email
How do I get started with College email?
Why have I been told I sent a virus to someone I've never heard of?
Why have I had an email returned to me as undeliverable, even though I didn't send it?
Mulberry
How do I display my name instead of my user id?
How do I get Mulberry to open my address book(s) on startup?
How do I set up a signature in Mulberry?
How do I hide / display the Cc and Bcc boxes?
How can I send large attachments?
How do I request a Read Receipt?
How do I set up Spell-As-You-Type?
How do I use Mulberry from Home?
How do I access my email away from College and home?
How do I set up local mailboxes and archiving?
How do I change my password?
Mulberry guides
Spam
How do I stop spam?
Why can't Goldsmiths do something about all this spam?
WebMail
How do I access my mail from home?
Why do I keep losing the email I'm writing using WebMail?
Why do I need to authenticate?
Printing
How do I print in the Rutherford Building (RB)?
How do I increase my print credit?
Network
Is it possible to connect my laptop using a wireless connection?
Can I connect to the Goldsmiths network from home?
Yes, see
Webshare
and
WebMail
.
Files
Where can I save my files to?
Do IT Services keep backups?
Viruses
What do I do if I think I have a virus on my machine?
[pdf]
How can I get some anti-virus software?
Software
What software is supported on campus?
Web pages
How do I get something changed on the Goldsmiths web pages?
How do organise a web project?
How can I create my own pages?
