Who to contact in IT Services
Please note for reporting problems or requesting help; you should contact the Help Desk
Management
| Director of Information Technology | Dr Basem El-Haddadeh | 7540 | basem (@gold.ac.uk) |
|---|---|---|---|
| Head of Applications & Corporate Systems | Mike Jones | 7545 | mike.jones (@gold.ac.uk) |
| Head of Infrastructure | Daniel Rubie | 7082 | d.rubie (@gold.ac.uk) |
| Head of User Services | Rachael Johnson | 7965 | r.johnson (@gold.ac.uk) |
| Design & Print Services Manager | Sarah Gibbon | 7140 | s.gibbon (@gold.ac.uk) |
Service
| Rutherford Building Reception | 7150 | is-reception (@gold.ac.uk) |
|---|---|---|
| IT Services Executive Officer | 7550 | it-services (@gold.ac.uk) |
| IT Services Help Desk | 7555 | helpdesk@gold.ac.uk |
| Design and Print Services | 7142 | designandprint (@gold.ac.uk) |
| Media Services | 7622 | media-services (@gold.ac.uk) |
| Media Equipment Centre | 7626 | mec (@gold.ac.uk) |
| Digital Media Suite | 7626 | dms (@gold.ac.uk) |
| Web Services | 7057 | web-services (@gold.ac.uk) |
| Please note: to submit work to Web Services please use the online form |
||
| Help with email | email-support (@gold.ac.uk) | |
| Report misuse of email | abuse (@gold.ac.uk) | |
| Report system security matters | sysadmin (@gold.ac.uk) | |