About us
Student Services consists of several sections:
Student Services offers an advice service for UK, EU and International Students. The Student Advisers provide confidential advice, information and guidance to all students on general welfare issues including debt and money management, housing benefits and well being and personal safety. Advice is also offered to international students on immigration matters in accordance with the OISC Code of Standards
AssessmentsThe Assessments Office is responsible for the maintenance of assessment data and management of the assessments, progression and completion process.
This requires co-ordination of all assessment arrangements including:-
- production of examination timetables
- provision of agreed reasonable adjustments for assessment of students with a disability
- liaison regarding intercollegiate assessment arrangements
- central submission of coursework
- arrangements for late summer retakes
- printing of examination papers
- all processes relating to written examination arrangements and all aspects of the results process.
The Chaplains welcome anyone who wants someone to talk to, or just be with, regardless of how small or big your issue or feelings may seem to you. The Multi-Faith Prayer Room is available for everyone for quiet and prayer.
The Counselling Service provides students with a supportive, non judgmental and confidential environment in which to explore any emotional, psychological or study problems they may be encountering.
The Disability Team are based within Student Services. The Disability Team is there to support and advise you if you are facing (or potentially facing) disabling barrier.
Enrolment, Records and Archives
The Enrolments and Records Office is responsible for the planning, co-ordination and execution of all aspects of the enrolment process at the start of the session. The Office is responsible for the collection and maintenance of all curriculum and student data held in both the Student Records System and the Student Archive, and is responsible for examination of research degrees (MPhil/PhD). The Office is able to respond to staff, student or alumni enquiries with regard student status, council tax, banking, travel discounts, and visa applications. Confirmation of studies and/or award are available on request. The Archives Office is able to provide additional copies of transcripts or confirmation of award to alumni (subject to payment of the appropriate fee). See Transcripts and Archives
The Fees Office is responsible for the collection of student tuition fee payments, advising students on Student Finance Direct (England) assessment issues, assessing students fee status (i.e. eligibility for home/EU or overseas fees,) the distribution of Student Loan Company payments and administering the Goldsmiths Bursary scheme. The office also administers USA, Canadian and other overseas loans student loans and career development loans. The fees office gives general advice to students and college staff on all matters relating to tuition fees and funding.
Management Information
The Management Information team have responsibility for reporting on student data for three key functions:
- management information for policy and strategic decision making
- statistics for departmental and quality review
- statutory returns to the funding bodies, including Higher Education Funding Council (HEFCE) Training and Development Agency (TDA), Skills Funding Agency (SFA) and other external agencies, including Higher Education Statistics Agency (HESA), Student Loans Company (SLC), University Colleges Admissions Service (UCAS) and the National Student Survey (NSS).
The Student Funding Team provides both current and prospective students with information and guidance on student funding. In giving information and guidance the Team aims to equip students to make decisions about their progression on course.