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Report a problem and contact details

Student page

How to tell us if something is wrong and who to contact for help

Security

Call 020 7919 7105

IT: Computers, WIFI and using Goldsmiths systems

Check the IT pages for help with common problems

Visit the Service Desk on the first floor of the Library or contact:
020 7919 7555 / helpdesk@gold.ac.uk

Goldsmiths Accomodation

Help for current residents.

Between 6pm and 6am you can also contact the Campus Support Officers.

Accessibility and Disabled Access

For access to our buildings and rooms contact estateshelpdesk@gold.ac.uk or call 020 7919 7121

General help around disability and assistive technology

Buildings and maintainance

Email estateshelpdesk@gold.ac.uk or call 020 7919 7121

Cafes and food

Email catering@gold.ac.uk

Cleaning

Email estateshelpdesk@gold.ac.uk or call 020 7919 7121

Complaints and appeals

See our full section about student appeals and complaints

Equipment

Visit the Service Desk on the first floor of the Library or contact:
020 7919 7555 / helpdesk@gold.ac.uk

Fees and payments

How to pay Goldsmiths

Email fees@gold.ac.uk with any questions

Our financial support pages contain details on further help we offer students who are having difficulty making payments.

Goldsmiths ID Card

See our help pages for Goldsmiths ID Card

Health and Safety

Contact our Head of Health and Safety p.potter@gold.ac.uk

Library

Library answers has help on many topics and has live chat available throughout the day.  Or call 020 7919 7189, or email library (@gold.ac.uk).

Porters

Help if you need something moved or removed.  Email estateshelpdesk@gold.ac.uk or call 020 7919 7121

Post Room and Central Stores

Call them with queries about all incoming and outgoing post 020 7919 7184

Student Records

See our help pages for My Goldsmiths/Student records

Further help

Contact the Student Centre with any problems not listed on this page.