Academic Appeals

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Please read our Appeals guidance and see below for detailed information relating to appeals and the recent industrial action.

Appeals Flowchart

Download our Appeals Flowchart (PDF) for an overview of the process.

Decisions about mitigating the impact of the industrial action on students’ educational experience have been taken at department level. Some departments took decisions to extend deadlines or adjust assessments. In others, Exam Boards have taken steps to account for potential adverse impact on marks for a cohort of students, in line with our Regulations and guidance for examiners.

Throughout the last term, students who raised concerns about the impact that the recent industrial action had on their health were directed towards the Extenuating Circumstances procedure. In line with our usual procedures, departments then took decisions on the basis of the evidence provided.

If you have already made a submission through the Extenuating Circumstances procedure then you are not able to make an appeal on the same grounds, because a decision has already been taken and any mitigation considered appropriate as a result has already been put in place.

If you have any questions about the Appeals process please contact appeals@gold.ac.uk or come to the Student Centre between 11–12 on Mondays or 3–4 pm on Thursdays and ask to speak to a member of  the Appeals & Complaints team.

 

Students have the right to appeal decisions made by the academic bodies of the College which relate to the outcome of an assessment or examination, or to their progression.

An appeal may be submitted against:

  • an assessment result
  • a degree classification 
  • a decision consequential to unsatisfactory academic progress
  • the requirement to repeat elements prior to progression
  • failure of the programme

It is in your interest to provide evidence to support your case.

When appealing under the ground of extenuating circumstances your appeal must be supported by evidence from an appropriate authority, such as a registered medical practitioner, or undertaker or coroner. If your appeal is not supported by evidence it will be dismissed. Those students who struggle to obtain evidence within the time frame for submitting an academic appeal (21 days after receipt of Transcript) may be granted an extension at the discretion of the appeals officer.

Further information on the types and nature of evidence required when submitting an appeal can be found on our guidance page.

Postgraduate Research students have the right to request a review of a decision made by a Postgraduate Research Committee, including the outcome of a viva or Special Academic Review. Students must have received their Outcome Letter from the Student Centre before they can appeal.

We recommend that you consult our guidance before submitting an appeal. You may also download it as an interactive PDF here:

The General Regulation concerning academic appeals can be found here.

Stage One

The informal stage. Although it isn't mandatory, it can be helpful to seek clarification of an assessment outcome or examination board’s decision, or discuss your concerns and the appeals procedure with a member of staff such as your tutor, the Departmental Senior Tutor, or Programme Convenor. This can provide an opportunity to manage your expectations before you decide whether to submit a formal appeal.

Students are strongly encouraged to seek advice from the GSU advice service before submitting an appeal.

Stage Two

The formal appeal stage. You must complete the below form and attach any pertinent evidence within 21-days of the day you receive your Transcript.

This is an online form, and will be sent to the Appeals Team as soon as you complete it. We will write back to you within five working days to inform you whether your appeal is valid: 

Stage Three

The review stage. If you are unhappy with the Stage Two outcome you must complete the below form and attach any supporting evidence within one-month of the date of the Stage Two decision letter. A review request can only be considered if it is based on one or more of the following grounds:

  1. There were procedural irregularities in the conduct of the appeal.
  2. Fresh evidence can be presented which could not reasonably have been made available with submission of the Stage Two Form.
  3. The outcome of the appeal was not reasonable in all the circumstances.

This is an online form, and will be sent to the Appeals Team as soon as you complete it:

Appeals against a decision of the Academic Progress Committee are also considered at Stage Three and the relevant grounds of appeal are as follows:

  1. Procedural irregularities in the making of the Academic Progress Committee decision.
  2. Fresh evidence can be presented which could not reasonably have been made available earlier.
  3. The decision of the Academic Progress Committed was not reasonable in the circumstances.

Assessment misconduct

If your appeal is against the outcome of an assessment misconduct hearing (eg, for plagiarism), you must complete the Assessment Misconduct Challenge Form (PDF).