We recommend that you read this Guidance before submitting a complaint.
Some concerns as a result of Covid-19 - for example the decisions about changing to on-line teaching and closures on campus - may not come under the Complaints Procedure. These are policy matters or beyond the control of the College and going through the Student Complaints Procedure is unlikely to lead to any changes.
Policy matters should be raised with the College via Goldsmiths Students' Union channels.
Please use our on-line Stage Two Complaint Form. If you would prefer a copy of the Complaints guidance in PDF format please contact us by email complaints (@gold.ac.uk).