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HEAR: FAQs

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Here are the answers to questions about HEAR we get asked the most

If you have a question about your HEAR which isn't answered here, or would like to discuss a new activity for the HEAR, please contact HEAR (@gold.ac.uk).

What is the HEAR?

The Higher Education Achievement Report (HEAR), is the transcript you will get along with your degree certificate when you graduate.

It is a new type of transcript which records both academic and co-curricular achievements during your time at university.

The HEAR contains eight sections and includes information such as personal details, programme details, module results and co-curricular activities.

Two sections which you should be aware of during your time at Goldsmiths are:

  • Section 4 - this is where your academic results are recorded
  • Section 6.1 - this is where you have the opportunity to record co-curricular activities which are recognised by Goldsmiths.

Why did we introduce it?

We recognise that the current job market is extremely competitive and we want to do all we can to help you prepare for graduation and beyond.

The traditional degree certificate alone doesn’t reflect the range and depth of knowledge, skills and experience which you can gain at university and it doesn’t provide employers with the information they need about you when you graduate.

The HEAR enables you to tell the bigger story of the knowledge, skills and experience you gained during your time at university.

 

Who will get a HEAR?

If you are a full programme undergraduate student and you started your degree programme in 2014 or after, or if you are a post graduate taught students who started your masters in 2017 or after, you will be issued with a HEAR when you graduate.

 

Do I need to register for the HEAR?

You don’t need to sign up or register. Your HEAR begins as soon as you enrol on your programme. You can start to build it up from your first year, adding activities as you progress.

 

When and where can I see my HEAR?

You will get an Interim HEAR at the end of each academic year. From 1st July when you log into your MyGoldsmiths account, you will be able to access it and print off a copy.

Your Interim HEAR is a snapshot of your progress so far – it shows your academic results and any co-curricular activities you have taken part in which have been verified and recorded.

You will be issued with your final HEAR when you graduate. It will contain a complete breakdown of all your academic results, your co-curricular activities and it will show your degree classification. It is printed on bespoke University transcript paper which is security sensitive and branded with the University crest.

What activities can I record on my HEAR?

We recognise almost 100 activities that can be recorded in Section 6.1 of the HEAR and the list will grow every year.

There is a set of criteria for each activity and you will need to complete the criteria before your activity can be recorded on your HEAR. So make sure that you are aware of what you need to do and give yourself enough time to complete it.

If you take part in an activity in an academic year and want to record it on your HEAR, you must complete the criteria and ask for it to be recorded in the same academic year.

How do I record my activities on my HEAR?

If you participate in a recognised activity, we will automatically record it on your HEAR as long as you complete the criteria. If you don’t want your activity recorded, just let your activity organiser know.

What if I'm doing an activity that I do not want to appear on my HEAR?

You are in control over what is or isn’t included in Section 6.1 of your HEAR. If you don't want an activity recorded, just let your activity organiser know.

 

I'm taking part in an activity that isn't recognised, what can I do?

We need to make sure that we can verify that you have taken part in an activity and completed the criteria. This means that currently we can only recognise activities which we can verify.

However, the HEAR isn’t intended to replace your CV but to complement it and you should include activities you take part in on your CV. At the Careers Service we have CV Advisors who can support you in structuring your CV to reflect all of your skills and experience, so get in touch if you would like our help. Pop into the Careers Service in The Space (RHB 181) or call 020 7919 7137 to make an appointment.

What happens if I don't take part in any HEARable activities, will I still receive a HEAR?

Yes, even if you don’t complete any HEARable activities you will still receive a HEAR.

Standard text will be included in Section 6.1 of your HEAR indicating that the University is not in a position to verify all activities that you may have completed whilst at university.

How can I use my HEAR?

While you are at Goldsmiths

The HEAR isn’t just a document you gain on graduation, you get an Interim HEAR at the end of each academic year, so you can use Section 6.1 to keep track of your achievements and plan future activities.

Use it to reflect and identify the skills and experience you develop from participating in co-curricular activities.

You can also use your HEAR to discuss your progress with your personal tutor or your career options with a Careers Consultant in the Careers Service.

Don’t wait until your third year to start thinking about Section 6.1 when you have your dissertation to write and exams or exhibitions to prepare for.

When you graduate

The HEAR is an official Goldsmiths document which you can share with future employers and other interested parties to provide evidence of your achievements and illustrate the range of experience and transferable skills you have developed.

It won’t replace your CV but will help you to select relevant and appropriate evidence that you can include in your CV and provide good examples of your experience to talk about at a job interview. Don’t forget that you can make an appointment with a CV Advisor in the Careers Service if you would like support in structuring your CV.

Who decides which activities can be included in the HEAR?

All of the activities we recognise on the HEAR have been approved by the HEAR Validation Group. The Validation Group is made up of representatives from academic and professional services departments and employers.

The Validation Group follows the protocol which has been developed in line with the national HEAR guidelines. Activities must meet the criteria on the protocol before they can be added to the HEARable list that can be recorded in Section 6.1.

Each individual activity will have a description which will appear on your HEAR and a set of criteria accompanying it which you need to fulfil. Part of the HEAR Validation Group’s role is to ensure that the criteria associated with each activity is fair and transparent.

Who can verify activities?

Activities which will be recorded on Section 6.1 need to be overseen by a staff member and only members of staff can be activity verifiers.

 

I would like to challenge a decision made by an activity verifier, what do I do?

If an activity verifier decides that an activity you have requested verification for cannot be verified, you can appeal this decision through the HEAR Appeals Procedure. The HEAR Appeals Procedure and Appeal Form can be found on the HEAR area of learn.gold.

What can I do if I think an activity should be HEARable but isn't?

The HEAR Validation Group meets once a term to review new activity proposals. If you think a co-curricular activity should be included on the list of HEARable activities for Section 6.1 but currently isn’t, contact the HEAR Coordinator: HEAR@gold.ac.uk

Isn’t this just a glorified record of achievement like I had at school?

The HEAR pulls together both curricular and co-curricular achievements to offer a more rounded view of you than a traditional transcript allows.

In addition, unlike a record of achievement, the HEAR is an official document verified by the university so that you can use it with employers and other interested parties as evidence of your achievements.

I started at Goldsmiths before September 2014 or I am a PG student. Can I get a HEAR?

Only students who began their degree programme in 2014 will be issued with a HEAR when they graduate. However, the HEAR isn’t the only tool you can use to present your skills and achievements.

The activities you participate in should be recorded on your CV and we can help if you need any support in structuring your CV. Pop into the Careers Service in The Space (RHB 181) and make an appointment to talk to one of our CV Advisors.

Are students receiving HEARs at other universities?

To date, over 90 Higher Education Institutions have implemented the HEAR and more are expected to follow. Issuing a HEAR on graduation at Goldsmiths is in line with other institutions across the sector and puts you on a level playing field with your peers.

To find out more about the HEAR across the UK visit the National HEAR Website.

 

 

I am an international student, how will the HEAR affect my visa?

Visit the Immigration Advisory Services Working in the UK webpages for lots of guidance about visa implications. Find out more about working while studying or attend a visa drop in. Details are on the Immigration Advisory Service contact page.

What does the HEAR mean for employers?

Our undergraduate students graduating from 2017 onwards will be issued with a HEAR. It is printed on bespoke University transcript paper which is security sensitive and branded with the University crest and also available in PDF.

At the end of each academic year, students are issued with an Interim HEAR which documents their academic progress so far and details any co-curricular activities they have been involved in. Students could share their Interim HEAR with employers before graduating when applying for placements and internships.

The HEAR is a national project and over 90 higher education institutions will be issuing HEARs to their graduates.