Remote access (Staff only)

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Staff access to It and web-based services off-campus are available through the various methods

Students do not have access to the following remote access tools.

There are three different ways to work remotely: 

  • Pulse Secure: this creates a secure remote connection to our college network, which means your machine will behave as it does on campus, you will be able to map and access network drives directly.
  • GCVPN: You can access your departmental drives on a web browser. This is limited to downloading and uploading documents, it is not possible to work directly on files.
  • Remote computer access: directly remote into your college machine. This requires a special authorisation from both your department and IT&IS.

GCVPN

The GCVPN creates a virtual connection to the Goldsmiths network via a web browser, allowing you to access some services remotely that you would not be able to otherwise. You will need to log into the GCVPN with your credentials.

Access the GCVPN

The two main sections of the VPN are:

  • Web Bookmarks (this includes opening a ticket with the Helpdesk when you are not on campus)
  • Files

Web Bookmarks lists a number of services offered by the university that you have access to. Simply click the appropriate link to the service you wish to access.

Files lists the various network shared drives you have been granted access to. If you click on a share drive you should see the familiar file structure of the location you have selected. You can click on individual items to download them to your machine, or download multiple items by clicking the check box next to the desired items and selecting the Download button at the top of the screen. To upload documents to a shared drive location, click Upload Files and select the items you wish to upload to the current location.

Pulse Secure

Pulse Secure provides a Virtual Private Network (VPN) connection to the Goldsmiths network. This allows a user to remotely connect to the Goldsmiths network, and work with the network drives, printers, and network-specific web applications, as if you were on campus. Pulse Secure does not give you access to software available on campus, nor does it grant you access to a remote desktop.

Installation instructions for Windows

  1. In a web browser visit: https://gcvpn.gold.ac.uk , then enter your Campus username and password (e.g. jblog001) and click on Sign In.
  2. When you have signed in scroll down to the bottom of the page to find Pulse Secure, click on the Start button on the right hand side.
  3. You will get a security warning click the Continue button. You might get a security dialog box, click on the Allow button.
  4. Click on the Run button, you will be prompted to Download Pulse Secure click on the Always button.
  5. Once the download has completed you will be automatically connected to the VPN, and automatically disconnected from the GCVPN website. 

To connect to the Goldsmiths VPN, click on the Pulse Secure icon (a green and white 'S') on the bottom-right of your screen and select Connect.

Installation instructions for Mac

  1. In a web browser visit: https://gcvpn.gold.ac.uk , then enter your Campus username and password (e.g. jblog001) and click on Sign In
  2. When you have signed in scroll down to the bottom of the page to find Pulse Secure, click on the Start button on the right hand side
  3. You will get a security warning click the Continue button, then click on Run. 
  4. You will be prompted with a security warning, click on Allow. You will then be promted to Download Pulse Secure, click on the Always button.
  5. Once the download has completed you will be automatically connected to the VPN, and automatically disconnected from the GCVPN website. 

To connect to the Goldsmiths VPN, click on the Pulse Secure icon (a green and white 'S') on the top-right of your screen and select Connect.

 

Remote computer access

Only available certain staff in certain situations can access their Goldsmiths computer from remote. The request must be met with a suitable business case, approved by IT&IS Management. If you believe you qualify for remote desktop access please complete the following form and return it to the IT Service Desk via servicedesk(@gold.ac.uk).

Administrator Rights Form.

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