The following terms and conditions apply to Goldsmiths short course bookings made with the Short Course Enrolment Form.
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The terms below generally apply to Goldsmiths’ Short Courses booked through eventbrite.co.uk.
1. INTRODUCTION AND DEFINITIONS
These terms (the “Terms”) apply to individuals undertaking non-credit bearing Short Courses offered by Goldsmiths, University of London, which is referred to in these Terms as “Goldsmiths”.
Individuals attending Short Courses at Goldsmiths are referred to in these Terms as “Participants”.
Additionally, in these Terms the expressions set out below have the corresponding meaning:
Eventbrite: the third-party service located at www.eventbrite.co.uk through which Participants may register for and pay Fees for Short Courses.
Fees: the fees paid by a Participant to register for and attend a Short Course.
Tutors: the tutor or tutors teaching or leading a Short Course.
Website: Goldsmiths’ website for Short Courses at www.gold.ac.uk/short-courses.
Working Day: Monday to Friday (inclusive) except public holidays in England and other days when Goldsmiths is officially closed for business.
Please note: Participants on Short Courses are not Goldsmiths’ students and do not thereby become members of the College. Accordingly, Goldsmiths’ Statutes, Ordinances and Regulations and Policies do not generally apply to Participants.
Although Participants are not Goldsmiths’ students, many Goldsmiths’ policies do apply as if Participants were students; these are discussed below in Clause 11.
Some Short Courses have their own specific provisions around e.g. Cancellation which override these Terms. In the event of any conflict between these Terms and any specific provisions in a Short Course description on Eventbrite, the specific provisions in a Short Course description on Eventbrite shall take precedence.
2. ABOUT GOLDSMITHS AND CONTACT DETAILS
Goldsmiths, University of London is a trading name used by Goldsmiths’ College, a registered charity and body incorporated by royal charter with registered number RC000715, whose administrative offices are at New Cross, London SE14 6NW.
Generally, Short Courses at Goldsmiths are administered by Goldsmiths’ Research and Enterprise Department, which can be contacted at:
Goldsmiths, University of London
London SE14 6NW
In certain cases, Short Courses are administered by individual Departments at Goldsmiths. For further details please see the relevant Short Course description on Eventbrite.
3. BOOKING A COURSE
Participants must be aged 18 or over to book a place on a course.
Places on Short Courses should be booked through Eventbrite, by following the procedure laid down by Eventbrite. Participants who have difficulty in using Eventbrite due to disability should contact the Research and Enterprise Department to make alternative arrangements.
Eventbrite is a service provided by an independent third party, and Goldsmiths cannot accept any responsibility or liability for any problems that Participants may have with Eventbrite (including but not limited to the unavailability of Eventbrite’s service for any reason). Participant’s use of Eventbrite is governed by Eventbrite’s Terms of Service, which are available on Eventbrite's website here.
Any issues with Eventbrite must be resolved by following Eventbrite’s own policies and procedures. For more information, see Eventbrite’s help pages here.
Criminal record declaration
Before booking certain Short Courses, Participants may be asked whether they have any unspent criminal convictions. Any offences that are not spent under the Rehabilitation of Offenders Act must be declared. Goldsmiths reserves the right to refuse to allow potential Participants with unspent criminal convictions or other offences to book places on certain Short Course. Goldsmiths may require potential Participants to provide further details before deciding whether to allow places to be booked on a Short Course.
4. CANCELLATION, POSTPONEMENT, TRANSFER & SUBSTITUTION
Please note: once a place has been booked on a Short Course through Eventbrite and the Fees paid, this may only be cancelled in accordance with these Terms. As Short Courses constitute leisure activities to be attended on a specific date or over a specific period, they fall within the exclusion provided by Regulation 28(h) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and accordingly Participants do not have a statutory right to cancel.
Cancellation by Participants
- Participants may cancel their place on a Short Course up to 10 Working Days prior to the day the Short Course is scheduled to commence. In this case Participants have the choice of: transferring their booking to the next available start date for the same Short Course or any other available Short Course (subject to paying any additional applicable Fees); or receiving a full refund through Eventbrite of any Fees already paid less the 6% admin fee charged to Goldsmiths by Eventbrite. Participants should notify the Research & Enterprise Department by email on email@example.com and such notice must be received by 5pm on the relevant day. So, by way of example, if a Short Course was scheduled to start on Thursday 18 February 2021, notice must be received by 5pm on Wednesday 4 February 2021.
- Participants may cancel their place on a Short Course at any time in the event that exceptional circumstances prevent them from attending. Participants should provide documentary evidence to firstname.lastname@example.org to justify their cancellation and Goldsmiths shall determine at its sole discretion whether to refund any amount of Fees already paid.
Please note: certain Short Courses may have their own refund policy. For further details please see the relevant Short Course description on Eventbrite.
Cancellation by Goldsmiths
- Goldsmiths may cancel a Short Course for any reason no later than 72 hours prior to the Short Course commencing, for example, if there is insufficient demand for the Short Course.
- Goldsmiths may cancel the Short Course at any time if an event outside Goldsmiths’ control makes it impossible or impractical to provide a Short Course (including unavailability or illness of a Tutor where Goldsmiths is unable to secure a suitable replacement).
- Where Goldsmiths cancels a Short Course, Participants have the choice of either transferring their booking to the next available start date for the same Short Course or any other available Short Course (subject to paying any additional applicable Fees); or receiving a full refund through Eventbrite of any Fees already paid.
- Goldsmiths may postpone any sessions that form part of a Short Course if an event outside Goldsmiths’ control makes it impossible or impractical to run that session (including unavailability or illness of a Tutor where Goldsmiths is unable to secure a suitable replacement).
- Where it is necessary to postpone a session Goldsmiths shall use its reasonable efforts to reschedule that session or add the hours missed onto future Short Course sessions.
- Where Goldsmiths postpones two or more consecutive Short Course sessions and a Participant is unable to attend the rescheduled sessions, they may request a pro-rata refund of Fees attributable to those postponed sessions.
Online Short Courses
- Where Short Course sessions are being held online Goldsmiths does not guarantee and cannot be held liable if all or any part of any session is unavailable to a Participant for any reason, including as a result of any technical issues; and no refunds will be provided in such circumstances.
Transfer between Short Courses
- As detailed above Participants may cancel their place on a Short Course up to 10 Working Days prior to the day it is scheduled to commence, and transfer their booking to the next available start date for the same Short Course or any other available Short Course (subject to paying any additional applicable Fees). Participants should notify the Research & Enterprise Department by email on email@example.com and such notice must be received by 5pm on the relevant day.
- Where Participants will be unable to attend an entire Short Course, they may transfer their booking to a friend or colleague to take their place for the whole of that Short Course, subject to that person agreeing to these Terms.
- Participants who wish to transfer their booking must notify the Research & Enterprise Department by email on firstname.lastname@example.org at least 2 Working Days prior to the day the Short Course is scheduled to commence, and such notice must be received by 5pm on the relevant day.
- Concessionary or discounted bookings are only transferable if the new Participant is also eligible or if they pay any additional applicable Fees.
- Where Participants are unable to attend individual sessions that form part of a Short Course, no substitution is permitted and Goldsmiths will not offer any refunds.
Other Costs and Expenses
- Please note other than in connection with the repayment of Fees in the circumstances set out above, Goldsmiths is unable to offer reimbursement or compensation for any other costs or expenses incurred by Participants in connection with Short Courses for any reason, including as a result of any changes to the contents of a Short Course, or the postponement or cancellation of individual sessions and/or a Short Course as a whole.
- Abide by those Goldsmiths’ policies and procedures that are applicable to Participants, as detailed below in Clause 11.
- Obey reasonable instructions issued by Goldsmiths and its Tutors, or other staff or representatives.
- Be polite and courteous at all times, and not act in a manner likely to cause offence or nuisance to Tutors, other Participants, or any third parties.
- Refrain from using audio or visual recording equipment without permission.
- Not copy, modify or adapt Short Course contents or materials (except in the normal course of attending the Short Course), or share these with any third parties. Short Course materials provided by Goldsmiths remain the property of Goldsmiths and/or the Short Course Tutor.
- Keep any login details provided secure and not share these with any third parties.
- Only use any Goldsmiths’ facilities and equipment provided during Short Course sessions and in accordance with the directions of their Tutors.
- Not engage in any behaviour or undertake any action intended or likely to cause damage to or impair the normal operation of Goldsmiths’ buildings, facilities or equipment.
- If provided with a security card, not share this with any third parties, and only use it to gain access to the areas and at the times designated.
Communications from Participants
Communications from Participants relating to Short Courses should generally be directed to email@example.com.
For the avoidance of doubt, this includes all communications relating to cancellation of Short Courses by Participants, or substitution of Participants.
Communications from Goldsmiths
All communications from Goldsmiths relating to Short Courses will be by email sent to the email address provided by Participants to Eventbrite when the Short Course was booked.
For the avoidance of doubt, this includes all communications relating to the postponement of classes and/or cancellation of Short Courses.
It is Participants’ responsibility to ensure their email address is working and checked regularly.
Participants should check their junk folders regularly in case Short Course communications have been misdirected there.
6. PARTICIPANTS' OBLIGATIONS
Where Short Courses take place online Participants additionally must:
- Have suitable equipment, up-to-date software and a reliable internet connection to enable them to attend and participate in the Short Course;
- Find a suitable private location from where to attend the Short Course;
- Ensure no third party attempts to listen to or participate in the Short Course (except where this has been agreed in advance by Goldsmiths).
- It is discovered they do not have an immigration status entitling them to attend the Short Course.
- They are in breach of any of their obligations in Clause 6.
- They are in breach of any other provision of these Terms and do not remedy this within 7 days of being notified of the breach by Goldsmiths, or if the breach cannot be remedied.
For Short Courses delivered face-to-face, Participants are responsible for evidencing their right to live and study in the UK for the duration of the Short Course.
Participants in face-to-face courses who are not in possession of a UK Passport must be able to evidence their right to live and study in the UK prior to commencement of the Short Course.
Electronic copies of their passport and documents confirming their immigration status should be supplied at least five (5) working days prior to the Short Course commencing to firstname.lastname@example.org. These copies should be high-resolution digital photographs, although Goldsmiths may, at its sole discretion, accept scanned copies.
Where such Participants are looking to book a place on a Short Course that commences in less than five (5) working days they must first contact: email@example.com.
Participants who are unable to demonstrate their eligibility to live and study in the UK may be prohibited from attending Short Courses.
Please note: Short Courses at Goldsmiths are not adequate reason to justify an entry visa to UK and we cannot provide any associated documentation for visa application purposes.
8. EXCLUSION FROM COURSES
Goldsmiths may exclude Participants from a Short Course if:
For the sake of clarity, where Goldsmiths excludes Participants from a Short Course, no refunds of any Fees will be provided.
9. COURSE DETAILS
Goldsmiths will use its reasonable efforts to provide Short Courses in accordance with the Short Course description and timetable as set out on the Website or as otherwise notified to Participants, but Goldsmiths reserves the right to make changes to Short Course details (including Short Course dates and times).
The details of any Tutors provided in any description of the Short Course are merely indicative of the level of qualifications and/or experience of Tutors likely to be teaching Short Courses. Goldsmiths does not offer any guarantee that any specific Tutors will teach any particular Short Courses.
Short Course timings are listed in UK time, so any Participants attending courses delivered live and online should be conscious of any time difference and check when sessions will run in their local time.
Any joining and login details will be emailed to Participants before the course is due to begin.
For further details, Participants should refer to the relevant section ‘Joining the Short Course – Live Online Delivery’ or ‘Joining the Short Course – Face-to-Face Delivery’ in the online welcome pack.
If Participants have any other questions regarding Short Course details, they should contact firstname.lastname@example.org.
Participants who attend at least 80% of the sessions that comprise a Short Course may be issued with a digital certificate of attendance which will be emailed to relevant Participants at the end of each term. Please note all Goldsmiths’ Short Courses are unaccredited so these certificates of attendance do not constitute evidence of the attainment of any particular standard, grade or qualification.
Certain Short Courses may have their own policy on certificates. For further details please see the relevant Short Course description on Eventbrite.
11. PARTICIPANTS' STATUS
As Participants do not become Goldsmiths’ students and are not members of the College, Goldsmiths’ Statutes, Ordinances and Regulations do not generally apply to Participants.
- Do not have any automatic right to use Goldsmiths’ library, although they may apply for reference access.
- Cannot generally access Goldsmiths’ Student Services, or Careers Service.
- Are not entitled to join Goldsmiths’ Students Union.
Although Participants are not Goldsmiths’ students, the following Goldsmiths’ policies and procedures nonetheless do apply to Participants as if they were Goldsmiths’ students:
- CCTV Policy
- Data Protection Policies and Privacy Notices*
- Equality & Diversity Policy
- Health & Safety Policy
- Information Management and Information Technology (IT) Policies
- Policies and procedures around Covid-19 (Coronavirus)
*Any personal information provided by Participants to Eventbrite as part of the process of booking a Short Course is subject to Eventbrite’s own Terms.
These policies and procedures may be updated from time to time and the Participant is responsible for checking these regularly.
12. REASONABLE ADJUSTMENTS
Goldsmiths is committed to creating an inclusive and accessible environment and will make reasonable adjustments to ensure Participants with a long-term health condition, specific learning difficulty or disability can undertake Short Courses to the best of their ability. Participants should get in contact to discuss any relevant requirements either prior to or as soon as possible after booking a Short Course by emailing email@example.com.
13. GOLDSMITHS' LIABILITY
Goldsmiths shall not be liable to Participants in connection with Short Courses for any indirect damages or losses, or any loss of profits, loss of revenue, loss of data, loss of contracts or loss of opportunity, in each case whether direct or indirect, even if the Participant has advised Goldsmiths of the possibility of those losses, or if they were within Goldsmiths’ contemplation. Goldsmiths’ total aggregate liability to Participants (whether arising in contract, tort or otherwise) for all and any breaches of these Terms, any negligence, or arising in any other way out of a Short Course, shall not exceed in total the Fees paid by that Participant for that Short Course. Nothing in the foregoing limits or excludes liability for death or personal injury caused by negligence, or any other sort of liability which may not be excluded or limited by law.
Any complaints relating to Short Courses should be addressed to firstname.lastname@example.org.
Assignment: Goldsmiths may assign or transfer its obligations and rights under these Terms to another organisation. This will not affect Participant’s rights under these Terms.
Illegal/unenforceable provisions: If the whole or any part of any provision of these Terms is void or unenforceable, the other provisions shall continue in force.
Waiver of Rights: No delay or failure by Goldsmiths to enforce an obligation or exercise a right under these Terms on any occasion shall affect its right to enforce that obligation or exercise that right in the future. Any waiver by Goldsmiths of any provision of these Terms on any occasion shall not constitute a waiver of that provision on a future occasion.
Entire Agreement: These Terms constitute the entire agreement between Goldsmiths and Participants (except where terms in the Short Course description on Eventbrite are explicitly stated to take precedence). No variation or amendment shall be effective unless made in writing and signed by an authorised representative of Goldsmiths.
Governing law: These Terms and the relationship between Participants and Goldsmiths is exclusively governed by and to be construed in accordance with English law. The English Courts shall have exclusive jurisdiction to deal with any dispute connected with these Terms, or the relationship between Participants and Goldsmiths.