In this section
Please read our Appeals guidance and see the flowchart below for an outline of the appeals procedure. Remember that appeals can only be submitted after final results are published (at the end of each academic year).
This information is currently being reviewed for the 2020-21 academic year and will be updated before transcripts are issued and appeals can be made.
Contact the Appeals Team at appeals (@gold.ac.uk) for further information.
Download our Appeals Flowchart (PDF) for an overview of the process.
Students have the right to appeal decisions made by the academic bodies of the College which relate to the outcome of an assessment or examination, or to their progression. Final decisions on marks and degree classifications are made by the Board of Examiners and Transcripts are published at the end of each academic year. We aim to conclude the appeals procedure within 90 days of your Stage Two appeal being accepted. However, if an appeal is sent to a School Board it may take longer to reach a final decision.
Please read our information on making an appeal in 2019-20 to decide whether you should submit an appeal.
If you have any concerns about marks awarded for modules or interim assessments during the academic year – contact your department to discuss.
Undergraduate and Masters students can only appeal after they receive their Transcripts (within 21 days of publication).
An appeal may be submitted against:
- an assessment result
- a progression decision
- a degree classification
- the requirement to repeat elements prior to progression
- failure of the programme
Postgraduate Research students have the right to request a review of a decision made by a Postgraduate Research Committee, including the outcome of a viva or Special Academic Review. Students must have received their Outcome Letter from the Student Centre before they can appeal. The time limit for making the appeal will be set out in that letter.
When making an appeal, it is important to provide evidence to support your case.
When appealing under the ground of extenuating circumstances your appeal must be supported by evidence from an appropriate person, such as a registered medical practitioner, or undertaker or coroner. If your appeal is not supported by satisfactory evidence it will be dismissed.
If you have already made a submission through the Extenuating Circumstances procedure then you are not able to make an appeal on the same grounds, because any mitigation that your department considered appropriate has already been put in place.
Students who struggle to obtain evidence within the time frame for submitting an academic appeal (21 days after receipt of Transcript) may be granted an extension at the discretion of the appeals team. If you are submitting an appeal after the 21 day period you will need to provide a reasonable explanation for the delay, and you will be asked to provide evidence to support your circumstances.
Further information on the types and nature of evidence required when submitting an appeal can be found on our .
Postgraduate Research students have the right to request a review of a decision made by a Postgraduate Research Committee, including the outcome of a viva or Special Academic Review. Students must have received their Outcome Letter from the Student Centre before they can appeal.
The General Regulation concerning academic appeals .
If your appeal is about a decision taken by the Academic Progress Committee - use the APC Appeal Form.
If your appeal is against the outcome of an assessment misconduct hearing (eg, for plagiarism) - use the Assessment Misconduct Challenge Form.
Stage One allows an opportunity for an informal resolution. It can often be helpful to seek clarification of an assessment outcome or examination board’s decision or discuss your concerns with a member of staff such as your tutor, the Departmental Senior Tutor, or Programme Convenor. This can provide an opportunity to explain how the decision was reached and what may be achievable before you decide whether to submit a formal appeal at Stage Two.
If you have not contacted your department at Stage One this is something that we may suggest to you. Students are strongly encouraged to seek advice from the GSU advice service before submitting an appeal.
The formal appeal stage. You must complete the Stage Two Appeal 2019-20 form within 21-days of the date you receive your complete set of confirmed results.
We aim to send you a reply on your Stage Two appeal within 4 to 6 weeks of receipt.
The Stage Two Appeal form and guidance regarding the Appeals Procedure for 2019-20 can be accessed via the following link:
The review stage. If you are unhappy with the Stage Two outcome you may request a final internal review of your appeal. You must complete a Stage Three Request for Review form and attach any supporting evidence within one month of the date of the Stage Two decision. Requests received later than this will normally not be considered.
We aim to conclude the appeals procedure within 90 days of your Stage Two appeal being accepted. If an appeal is sent to a School Board it may take longer to reach a final decision.
A review will not normally include another investigation and can only be considered if it is based on one or more of the following grounds:
- There were procedural irregularities in the conduct of the appeal.
- Fresh evidence can be presented which could not reasonably have been made available with submission of the Stage Two Form.
- The outcome of the appeal was not reasonable in all the circumstances.
This is an online form, and will be sent to the Appeals Team as soon as you complete it:
Please email us at appeals (@gold.ac.uk) if you have been waiting more than 5 days for a follow-up email.
Academic Progress Committee and Assessment Misconduct
Appeals against a decision of the Academic Progress Committee are also considered at Stage Three and the relevant grounds of appeal are as follows:
- Procedural irregularities in the making of the Academic Progress Committee decision.
- Fresh evidence can be presented which could not reasonably have been made available earlier.
- The decision of the Academic Progress Committed was not reasonable in the circumstances.
Assessment Misconduct - If your appeal is against the outcome of an assessment misconduct hearing (eg, for plagiarism), you must complete the Assessment Misconduct Challenge Form (PDF).