Report a problem and contact details

Student page

How to tell us if something is wrong and who to contact for help


Call 020 7896 2121

IT: Computers, WIFI and using Goldsmiths systems

Check the IT pages for help with common problems

Visit the Service Desk on the first floor of the Library or contact:
020 7919 7555 /

Goldsmiths Accomodation

Help for current residents

Between 6pm and 6am you can also contact the Campus Support Officers

Accessibility and Disabled Access

For access to our buildings and rooms contact or call 020 7919 7121

General help around disability and assistive technology

Buildings and maintenance

Email or call 020 7919 7121

Cafes and food



Email or call 020 7919 7121

Complaints and appeals

See our full section about student appeals and complaints


Visit the Service Desk on the first floor of the Library or contact:
020 7919 7555 /

Fees and payments

How to pay Goldsmiths

Email with any questions

Our financial support pages contain details on further help we offer students who are having difficulty making payments

First Aid

Contact Security who are based across campus and halls. Tel: 020 7896 2121 or ext 666

More about first aid at Goldsmiths and reporting accidents

Goldsmiths ID Card

See our help pages for Goldsmiths ID Card

Health and Safety

See our pages for Health and Safety or contact healthandsafety (


Library answers has help on many topics and has live chat available throughout the day.  Or call 020 7919 7189, or email library (


Help if you need something moved or removed.  Email or call 020 7919 7121

Post Room and Central Stores

Call them with queries about all incoming and outgoing post 020 7919 7184

Student Records

See our help pages for My Goldsmiths/Student records

Students' Union Academic Reps

Find the reps in your department on

Further help

Contact the Student Centre with any problems not listed on this page