Acting on behalf of a student

We can only accept complaints from the student(s) involved.

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This means we cannot accept a complaint, an appeal or report of conduct breach from other people including parents or guardians.

Students will have the right to be accompanied, assisted or represented by another member of Goldsmiths (a currently enrolled student, or a member of staff of the College, or a member of staff or elected officer of the Students’ Union), if needed during the process.

Goldsmiths will not enter into discussions about issues with third parties without explicit written permission from the student.

If there are circumstances that mean the student is unable to raise the issue themselves within the time limit, contact us for advice by emailing complaints (@gold.ac.uk).