The Wellbeing Service offers support to students experiencing difficulties with their wellbeing.
Learn more about our location, opening hours, our services, activities, other resources, more information about the Wellbeing team and some questions you may want to ask.
Richard Hoggart Building 115-117
Telephone: (020) 7919 7050
Email: studentcentre (@gold.ac.uk)
This location is fully accessible.
Mon - Fri 9am-5pm
Wellbeing drop-in daily*
*During summer, please come into the Stuident Centre, or call us on 020 7919 7050, and we will discuss your needs and, if necessary, book you into speak with an adviser.
For urgent medical support
In an emergency, always telephone 999. Here are some other additional resources for support:
- Your own GP
- New Cross Medical Centre - 40 Goodwood Road, New Cross SE14 6BL, T: 020 3049 2249, On the day emergency appointments 8:45am or 1:55pm, Out of Hours SELDOC T: 020 8693 9066
- GP-led Walk-In Centre New Cross - Suite 3 Waldron Health Centre, Amersham Vale, New Cross SE14 6LD, T: 020 3049 2370, The service is open Monday – Sunday: 8am-8pm (including Bank Holidays). New Cross Walk-In Centre website
- NHS 111 Service on 111 - The service offers health advice 24 hours a day, seven days a week
- Lewisham Hospital Accident & Emergency - T: 020 8333 3042/3043 or local hospital A&E
- Samaritans - T:08457 909090, New Cross Branch T: 020 8692 5228, Email: jo (@samaritans.org)
- Nightline Emotional Support for Students in Distress - Open 6pm – 8am, T : 0207 631 0101, Email: listening (@nightline.org.uk)
- Supportline - T: 01708 765200, Email: info (@supportline.org.uk)
- Youth Access Regional Information website
We provide support to all students during their time at Goldsmiths. The aim of our service is to help students whose concerns may be impacting their ability to engage with teaching and learning and impeding their academic progress.
Concerns may include relationship problems, procrastination, concentration, perfectionism, fear of public speaking, loneliness, depression, anxiety, sexuality and bereavement.
There is no list of acceptable issues to bring to wellbeing. People come to wellbeing for a wide variety of reasons at different stages of experiencing difficulties. Some clients are not even sure why they are coming, they just have a sense that they need to explore something.
Staff at Goldsmiths have access to a staff counsellor. To contact staff counselling email a.glynn (@gold.ac.uk)
(Term Time only) Relaxation, Mindfulness & Visualisation Group, 5-6pm in the Multi -Faith Prayer Room RHB. No booking necessary. It’s very gentle, non-religious. Well worth it!
Email support service
Email a question, query or concern and a counsellor will respond within 48 hours to emailsupportcs (@gold.ac.uk)
The list of booklets below, created by our Wellbeing Service are available to download in PDF format:
- Alcohol (PDF download)
- Anger (PDF download)
- Anxiety (PDF download)
- Bereavement (PDF download)
- Depression (PDF download)
- Voice (PDF download)
- Insomnia (PDF download)
- Procastination (PDF download)
- Shyness and Social Anxiety (PDF download)
The Wellbeing Service is a confidential service. The wellbeing team do not communicate with tutors or other members of staff without your expressed consent. The only exception would be if the staff considered a student posed a serious danger to him/herself or others, in such cases your staff would usually inform you that they needed to breach the confidentiality contract.
About the Wellbeing Service
Maya Zvigi Cohen (counsellor)
Johannah Gate-Eastley (counsellor)
Helen Darling (counsellor)
Nicky Rawlence (counsellor)
The service also has a team of voluntary associate and trainee counsellors.
Frequently asked questions
Here's some frequently asked questions about accessing our services that you might have.
Can I talk about anything that is troubling me or only certain problems?
There is no list of acceptable issues to bring to the service. Sometimes students are not even sure what is troubling or confusing them.
Will what I say be kept confidential? Will anything go on my medical records?
The sessions are entirely confidential within the service. The counsellors attend supervision where they discuss their work but this is also bound by confidentiality.
The Wellbeing staff do not communicate about clients with anyone in the university or outside the service (and this includes the student's doctor) unless at the express wish of the student. The only exception to this would be if the staff considered the student to be a danger to him/herself or others.
Is seeking help evidence of weakness/indulgence/mental illness?
On the contrary, if you have worries, confusion or feelings of distress which are preventing you from enjoying your time at university, or perhaps achieving your potential, seeking help is a very sensible and sane step to take. It can actually also be a courageous step to take as it means confronting rather than avoiding difficult issues.
Does the service offer evening or weekend appointments?
The service is available weekdays from 9am - 5pm. The service is closed at the weekend.
Is the service free?
Yes, the service is free.