Borrowing - click and collect

Use our click and collect service to borrow items from the Library.

Primary page content

How to click and collect works

Click and Collect

Due to safety measures to protect from Covid-19 you need to reserve online any physical items you would like and then collect them.

This is only available to Goldsmiths students and staff.

Step 1 - Reserve your items

Reserve up to 5 items through Library Search using the 'Place a Hold' function.

If you don't have internet access but need to reserve items you can call the Library on 020 7919 7189, Monday - Friday 10am - 5pm.

We will aim to have your items ready for you within 2 working days (Monday - Friday).

How to 'place a hold' on an item

Go to Library Search.

You will need to be logged in to Library Search to Place a Hold. You can sign in using the 'Sign In' button in the top right-hand corner of the screen.

Search for the title you wish to reserve, and click on the title of the item.

This will open the full catalogue record. Click on the box under Locations to open the detailed information for each copy of the text.

If a copy of the text is available in the library, you will see the yellow 'Place Hold' button. Click this.

Goldsmiths Library is the only pickup library available, so if you are ready to place the hold, click the 'Place Hold(s)' button.

If the hold is placed, you will then see a message saying 'Success' as below.

Repeat these steps for each item you want to reserve.

If you try to reserve more than 5 items, you will be unable to and will see a message saying 'User has too many holds' as below.

Step 2 - Collection

When your items are ready you will receive a confirmation email. Bring this email and your Goldsmiths ID Card when you collect them.

Come to the collection point on the road side of the Library Building near the bus stops. It is open:

  • Monday, Tuesday, Thursday, Friday: 11am–2pm
  • Wednesday: 11am–7pm
  • Saturday: 2–4.30pm

Step 3 - Returning

Return your items to the drop box at the front of the Library Building, Monday - Friday 9am - 5pm.

Please be aware that items returned will remain on your Library account until they are processed. We are continuously auto-renewing your items, so you will not get fines.

Borrowing limits

Goldsmiths students

ProgrammeTotal allowance  Main Library collection Helpdesk AVLaptopLibrary equipment 
UG, NCB 25 25 4 1 1
Postgraduate 30 30 4 1 1

These are the maximum number you can borrow at one time.

Please use the click and collect service to request items.

Goldsmiths staff

TypeTotal allowanceMain Library collection LaptopsLibrary equipment
Staff 40 40 1 1

These are the maximum number you can borrow at one time.

Please use the click and collect service to request items.

Loan lengths

  • Ordinary loans are 3 week loans with white date labels.
  • Short loans are 7 days with blue date labels.
  • REFERENCE ONLY cannot be borrowed. They have a yellow band on the cover.

Overdue items and fines

TypeFine
Ordinary loan 10p per day
Recalled loan 20p per day
Other loans 50p per day
Laptop £5 per hour

Items on loan are currently being renewed automatically so you will not incur new fines until your Library account date expires.

If your fines exceed £15.00 you cannot borrow items.

You can pay your fines by calling the Library on 020 7919 7189, Monday-Friday 9am- 5pm.

Lost and unreturned books

You will be charged a replacement cost for any lost or unreturned items on your Library account.

Students finishing their courses need to clear all outstanding items to access a Goldsmiths Library Alumni account.