Disability Support at the Library

We seek to meet the needs of students and academics by providing the best and most relevant literature in print and electronic format.

Subject librarians teach Library users to access material that will allow you to maximize all the relevant resources currently available.

Students with additional support needs first need to register with the Disability Service. 

How to access the library building 

Information on accessible entry to the library building, locating toilets, and the availability of food can be found on accessible.co.uk.

Contact the library 

You can contact the Library for further assistance by emailing library (@gold.ac.uk).

You can also come to the Library Help Desk which is located on the ground floor in the Library or use our Live Chat service. These services are open from 10 am - 4pm, Monday-Friday.

We can help with:

• Where to obtain further assistance
• Creating an account to allow access to the RNIB Bookshare Service

Support provided by the library

Assistive Technology Centre 

The Assistive Technology Centre (ATC) is located on the ground floor of the library. Students registered with the Inclusion and Support team can access the ATC using their college ID card. Mind-mapping, voice-activated and text-enhancing software are available. 

Access to quiet rooms 

There are several study spaces across campus the library has designated spaces for quiet study. Students can ask at the helpdesk for further information. For specifically tailored access needs please email library (@gold.ac.uk).

Bespoke Library Tours

We can provide bespoke tours of the library upon request. Tours can be specifically tailored and can include information about navigating the different spaces, the collections and how to find and borrow physical items. Please fill in this form to book a bespoke tour

Electronic Access to Print Material 

Students with visual or print impairments can request electronic access to print resources, advice and support for alternative formats can be suggested.

To request electronic access, contact library (@gold.ac.uk).

We aim to deliver your request within two working days, so provide as much notice as possible. 

Book fetching service 

Students can request books and other resources to be collected from the shelves and made available for collection from the library helpdesk.

This service is performed during times when the library is staffed. We will aim to make all available requested items available for collection within two working days.

This service can be requested by completing the online book fetching service form.

For Access requirements please email library (@gold.ac.uk).