Reporting problems

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If you are experiencing any issues or notice something is broken in the Library let us know and we will work to get it sorted out.

For issues with behaviours or general maintenance you can:

If a plug socket isn’t working, please email library (@gold.ac.uk) with the number on the plug socket.

For printing and IT issues contact the IT Service Desk.

For any urgent issues outside Library staffed service hours contact Security at the front desk on the ground floor or by calling 020 7896 2121.

For any other problems please see the Student Report a Problem page.

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