IT Service Desk
Contact us with any problems you have with IT services.
Primary page content
Check status.gold.ac.uk for known issues with IT services
We are available to help:
Monday - Friday, 9am to 7pm
Live chat
You can chat with us during our normal opening hours
Report online
If you have an active and accessible Goldsmiths account, the quickest way to report an issue or request is using the link to our self service portal, where you can easily track the progress of your report.
Report online an IT issue or request help
Christmas 2021 and New Year 2022
The Library will be open over the college Christmas Closure period.
Help Desk
The Library and IT&IS Help Desks will close at 1pm on Thursday 23 December 2021 and will reopen at 9am on Tuesday 4 January 2022
Building Hours
You can access the library building for study space and self-service over the festive period at the following times:
| Date | Times |
|---|---|
| 23 December | 24 hours |
| 24 December | Midnight – 5pm |
| 25-26 December | Closed |
| 27 December | 9am - Midnight |
| 28-30 December | 24 Hours |
| 31 December | Midnight -5pm |
| 1-2 January | Closed |
| 3 January | 9am - Midnight |
| 4 January | 24 Hours |
Further Support
To support you when you are working remotely Goldsmiths students have access to an extensive digital library, including 228 databases, over 40,000 e-books and over 12,000 online journals, available online 24/7.
Our academic support guides can help you with your studies and you can access support and advice on our computer, IT, audio/video and information systems.