IT Service Desk

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Contact us with any problems you have with IT services

Our staff at the IT Service Desk are friendly and flexible and will try and help with any queries you may have regarding IT issues at Goldsmiths. If we cannot directly answer your question, we will be happy to point you in the right direction.

Check for known problems with IT services at

Report online 

This is the quickest way to report an issue or request, and you can easily track the progress of your report.

Report an IT issue or request help


External: +44 (0)20 7919 7555
Internal: 7555


servicedesk (

In person

Visit us on the first floor of the library.

From 2 March the Service Desk will be based at the Library Help Desk on Saturdays and Sundays.

Opening times

Weekdays: 8.30am (staff) / 9am (students) - 10pm

Weekends: 9am - 5pm (Sunday equipment loan: returns only)

Equipment loans closes at 9:30pm on Weekdays and 4pm on Weekends.