IT Service Desk

Contact us with any problems you have with IT services.

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Our staff at the IT Service Desk are friendly and flexible and will try and help with any queries you may have regarding IT issues at Goldsmiths. If we cannot directly answer your question, we will be happy to point you in the right direction.

Check for known problems with IT services at

Report online 

This is the quickest way to report an issue or request, and you can easily track the progress of your report.

Reports are checked Mon-Fri 9am-8pm and Sat-Sun 9am-5pm.

Report an IT issue or request help

Phone and Email

Available 24 hours a day, 7 days a week.

External: +44 (0)20 7919 7555
Internal: 7555

servicedesk (
This address only accepts emails from accounts.

Service Desk in the Library

Mon-Fri, 9am-9pm: Library Help Desk on the ground floor
Sat-Sun, 9am-5pm: Library Help Desk on the ground floor

Equipment loans

Mon-Fri, 9am-6pm (5pm last check-out): Service Desk on the first floor of the library
Sat-Sun: Closed