Contact us with any problems you have with IT services
Our staff at the IT Service Desk are friendly and flexible and will try and help with any queries you may have regarding IT issues at Goldsmiths. If we cannot directly answer your question, we will be happy to point you in the right direction.
This is the quickest way to report an issue or request, and you can easily track the progress of your report.
Reports are checked Mon-Fri 9am-8pm and Sat-Sun 9am-5pm.
Phone and Email
Available 24 hours a day, 7 days a week.
External: +44 (0)20 7919 7555
This address only accepts emails from @gold.ac.uk accounts.
26 August - Bank Holiday Monday
The IT Service Desk will be open 1pm - 6pm on the first floor of the library.
Service Desk in the Library
Mon-Fri, 8am-7pm: Service Desk on the first floor of the library
Sat-Sun, 9am-5pm: Library Help Desk on the ground floor
Mon-Fri, 8am-6pm (5pm last check-out): Service Desk on the first floor of the library
Mon-Fri: 8.30am (staff) / 9am (students) - 10pm
Sat-Sun: 9am - 5pm
Equipment loans: closes at 6pm (5pm last check-out) Mon-Fri. Closed on Sat and Sun.