IT Service Desk

Contact us with any problems you have with IT services.

Primary page content

Check status.gold.ac.uk for known issues with IT services

We are available to help:
Monday - Friday, 9am to 7pm

Live chat

You can chat with us during our normal opening hours

Email

servicedesk (@gold.ac.uk)

Report online

If you have an active and accessible Goldsmiths account, the quickest way to report an issue or request is using the link to our self service portal, where you can easily track the progress of your report.

Report online an IT issue or request help

Christmas 2021 and New Year 2022

The Library will be open over the college Christmas Closure period.

Help Desk

The Library and IT&IS Help Desks will close at 1pm on Thursday 23 December 2021 and will reopen at 9am on Tuesday 4 January 2022

Building Hours

You can access the library building for study space and self-service over the festive period at the following times:

DateTimes
23 December 24 hours
24 December Midnight – 5pm
25-26 December Closed
27 December 9am - Midnight
28-30 December 24 Hours
31 December  Midnight -5pm
1-2 January Closed
3 January 9am - Midnight 
4 January 24 Hours

Further Support

To support you when you are working remotely Goldsmiths students have access to an extensive digital library, including 228 databases, over 40,000 e-books and over 12,000 online journals, available online 24/7.

Our academic support guides can help you with your studies and you can access support and advice on our computer, IT, audio/video and information systems.