IT Service Desk

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Contact us with any problems you have with IT services

Our staff at the IT Service Desk are friendly and flexible and will try and help with any queries you may have regarding IT issues at Goldsmiths. If we cannot directly answer your question, we will be happy to point you in the right direction.

Check for known problems with IT services at status.gold.ac.uk

Report online 

This is the quickest way to report an issue or request, and you can easily track the progress of your report.


Report an IT issue or request help
 

Phone

External: +44 (0)20 7919 7555
Internal: 7555

Email

servicedesk (@gold.ac.uk)
This address only accepts emails from @gold.ac.uk accounts.

In person

Mon-Fri: Service Desk on the first floor of the library
Sat-Sun: Library Help Desk on ground floor

Opening times

Mon-Fri: 8.30am (staff) / 9am (students) - 10pm
Sat-Sun: 9am - 5pm

Equipment loans: closes at 6pm (5pm last check-out) Mon-Fri. Closed on Sat and Sun.