My Goldsmiths, Records & Enrolments

Use My Goldsmiths to access your Student Record and make changes to it.

Primary page content

Your username is usually the personal email you used to apply or enrol. It will not be your @gold.ac.uk email unless you changed it after enrolling.

If you cannot remember your username or password use the ‘forgotten your…’ links.

Help with My Goldsmiths

What My Goldsmiths is

My Goldsmiths is an online account where you can:

  • Submit your course application
  • Enrol online
  • Access your student record
  • Module selection

This is the account you will have created at the point of submitting your course application unless you applied via UCAS. If you were asked to upload a portfolio with your UCAS application, it is likely you may have created a My Goldsmiths account.

Check whether you have an existing My Goldsmiths account.

Registering with My Goldsmiths

You may already have an existing My Goldsmiths account if you:

  • Applied for a course via our website
  • Were asked to upload a portfolio or additional documents as part of your UCAS application
  • Enrolled online

If you have already have an existing account and do not need to re-register.

Creating an account

Create a My Goldsmiths account

You will be asked to enter the following information:

  • Your student reference. This is the 8-digit number included in the email you've received from us
  • Your PIN. This is a four-digit number included in the email you've received from us
  • Your date of birth in date/month/year format

Username or email not recognised

This is usually the personal email you used to apply or enrol. It will not be your @gold.ac.uk email unless you changed it after enrolling.

If you do not know which email address you used you can retrieve it.

Forgotten username

Your username is usually the personal email you used to apply or enrol. It will not be your @gold.ac.uk email unless you changed it after enrolling.

Retrieve your username

You will need to enter the following details:

  • Goldsmiths Student reference
  • Surname
  • Date of birth

 

Forgotten password

Reset your password

The email address is usually the personal email you used to apply or enrol. It will not be your @gold.ac.uk email unless you changed it after enrolling.

If you do not know which email address you used you can retrieve it.

Unable to login after resetting your password

Your account may be locked after entering an incorrect password a number of times

Retry after 2 hours so that the system can refresh.

If you are still unable to access your MyGoldsmiths account please email details of any error message your receive to registrysystems @gold.ac.uk).

Making changes to your student record

My name has changed or is incorrect

Your name will be recorded as it is shown on your original application and the documents you show at enrolment.

If your name has changed or is incorrect, please bring official documentation (passport, driving licence, marriage certificate or official deed poll) to the Student Centre.

The changes will be copied to your student record, which is used by staff in both academic and administrative departments.

Please note that your name as shown on the Student Record System will appear on your Graduation Certificate and transcript and cannot be changed after they are issued.

My address or contact details have changed

You can change your address, email or telephone details in My Goldsmiths by clicking on the ‘My Details’ and ‘Change your address’ tabs.

The change will be copied to your student record, which is used by staff in academic and administrative departments.

If you experience problems accessing My Goldsmiths, email studentrecords (@gold.ac.uk).

I would like to be identified as a different gender and want to update my details

If you would like to change your name on your student record, please bring official documentation in your new name (passport, driving licence or official deed poll) to the Student Centre.

Your details will be changed on your student record to match those shown on your official documents allowing your transcript(s) and certificate to be issued in your new name.

If you would also like to change your gender on the student records system, you can do so by providing a written statement which includes the following:

  • your intention to transition and the gender you would like to have recorded on our student records system
  • your consent for this information to be used to change your official record and that you are happy for this statement to be stored on your file securely

The statement can either be sent via email to studentrecords (@gold.ac.uk) or put inside a sealed envelope, marked as confidential for the Enrolments & Record Manager and handed into the Student Centre.  Please note that your request will be treated in absolute confidence.

If you would like to discuss your situation further, please contact the Wellbeing team.

If you are a former student, any previously issued documents confirming assessment or award may be re-issued by providing the above information via our Replacement Transcript and Confirmation of Award service.

I’m graduating soon and my home address is not in the Latin alphabet