Student contacts and reporting a problem

How to tell us if something is wrong with a Goldsmiths service and who to contact for help.

Primary page content

Security

Call 020 7896 2121.

Academic Departments

See the list of academic department contacts.

Accomodation

Help pages for current residents.

Who to contact for each building.

Accessibility and Disabled Access

For access to our buildings and rooms contact estates (@gold.ac.uk) or call 020 7919 7121.

For everything else contact the Disability Service.

Buildings and maintenance

Email estates (@gold.ac.uk) or call 020 7919 7121.

Cafes and food

Email catering (@gold.ac.uk).

Careers Service

Email careers (@gold.ac.uk) or call 020 7919 7137.

Cleaning

Email estates (@gold.ac.uk) or call 020 7919 7121.

Complaints and appeals

See our full section on student appeals and complaints.

Equipment

Visit the Service Desk on the first floor of the Library or contact:
020 7919 7555 / servicedesk@gold.ac.uk (only accepts @gold.ac.uk emails)

Fees and payments

How to pay Goldsmiths.

Email fees (@gold.ac.uk) with any questions.

First Aid

Contact Security who are based across campus. Tel: 020 7896 2121 or ext 666.

More about first aid at Goldsmiths and reporting accidents.

Goldsmiths ID Card

See our help pages for Goldsmiths ID Card.

Health and Safety

See our pages for Health and Safety or contact healthandsafety (@gold.ac.uk).

IT: Computers, Wi-Fi and using Goldsmiths systems

Check the IT Support pages for help with common problems.

Visit the Service Desk on the first floor of the Library or contact:
020 7919 7555 / servicedesk@gold.ac.uk (only accepts @gold.ac.uk emails)

Library

Call 020 7919 7189 or email library (@gold.ac.uk).

See full list of Library contacts.

Porters

Help if you need something moved or removed.  Email estates (@gold.ac.uk) or call 020 7919 7121.

Post Room and Central Stores

Call them with queries about all incoming and outgoing post 020 7919 7184.

Student Records

See our help pages for My Goldsmiths/Student records.

Students' Union Academic Reps

Find the reps in your department on goldsmithssu.org.

Wellbeing

See the Wellbeing page.

Further help

Contact the Student Centre with any problems not listed on this page.