Equipment loans for staff and students.
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The IT Service Desk has a range of equipment available for staff and students, including:
- Audio equipment
- Cables, connectors and adapters
- Laptops accessories and peripherals
- Projectors and displays
- Tripods & supports
Equipment is available for a loan of up to four days on a first come, first served basis. Some equipment can be reserved in advance.
See the full list and reserve equipment:
If you have an issue that cannot be resolved with information covered in this page, please contact us.
How to borrow equipment
To borrow equipment please bring along your Goldsmiths staff or student card – unfortunately we are unable to issue equipment without a valid card.
Items are free to borrow provided they are for Goldsmiths academic or research work only. Please look after the equipment you borrow: do not leave it unattended or use it in damp or dusty conditions. We can give advice on how best to maintain the equipment you borrow.
To view our full catalogue of equipment, visit LORE our online reservations system.
Some of our equipment can be reserved in advance through LORE, while other items, such as lenses, tripods and cables, can only be borrowed directly from the Service Desk on a first come, first served basis.
Equipment loans operating hours:
We can hold your reserved item for up to an hour after the collection time, after which the equipment may be loaned out to another customer. Equipment can sometimes be checked out early - please contact us in advance if you wish to request this.
You can loan most equipment for a two night/three day period. We’ll arrange with you the most suitable time to return an item. If you need to borrow the same item, you can only do so 24 hours after its return.
Please note that loans cannot be extended. You will be unable to make any additional bookings until all the equipment from an earlier booking has been returned or, in the event of damaged or missing equipment, replaced.
You can borrow one type of item per loan period. For example, you can borrow a microphone and a camera within the same loan period, but not two cameras.
The only exception to this is for Goldsmiths staff who require multiple items of equipment to teach an academic course.
This policy ensures equipment availability to all users. If you’re unsure of what you can borrow, our staff will be happy to advise you.
If items are damaged or lost then you are liable for their replacement. All equipment must be returned in the same condition in which it was loaned. The equipment your responsibility, and you will be held liable for any damage or missing equipment, regardless of who used it.
To ensure maximum equipment availability for all, do not borrow items on behalf of someone else.
Unfortunately, we cannot drop off or pick up equipment – all items should be collected and returned to the Service Desk, RB109.
Late return policy
Please ensure you return equipment on time, as other people may be waiting to collect it. If you have any trouble returning equipment at the agreed time, please let us know as soon as you can.
Late return of equipment affects the ability for other staff and students to borrow and disrupts their work. For this reason we operate a suspension policy: If equipment is returned late, your loan account will be temporarily suspended.
We reserve the right to refuse service to those who we believe are in violation of our Loan Procedures. Your account will be suspended if you are found to be in violation of our Loan Procedures.
Lost, stolen, broken items and technical faults
If an item you borrow is stolen please report this both to us and the local police. They will issue you with a crime reference number, which you’ll need to inform us of. This will make sure you are not held responsible for not returning an item.
Please let us know if there are any faults with the equipment. We test equipment regularly, however sometimes there are pre-existing faults which may have been missed. It’s important that you let us know when returning an item, so that you are not held accountable.
Please note that you are responsible for complying with all legal requirements such as data protection and the acquisition of filming rights when using our equipment to create and edit digital media.
Special Booking Requests
Please download the form and send it to servicedesk (@gold.ac.uk).