Hugo Manassei is a British designer who applies innovative design thinking and digital technologies to build new types of services. After founding a number of digital agencies he was invited to become involved in NESTA, and founded the Creative Pioneer Programme, a seed fund for new business models in the Creative Industries. In 2006 he moved into the public sector as a Founding Partner of Participle, a consultancy focused on redesigning public services. The last 12 years he has focused on transforming healthcare, developing ground-breaking tech-enabled services that radically change people’s lives. He is currently Global Head of Service Design at Publicis Health.