Governance Governance describes the processes that ensure the College is administered in an ethical, sustainable and legally compliant way. Instruments Guide to Governance How Council and its committees are structured, roles and responsibilities. Council and Committees The purpose, terms of reference, members and minutes for each committee. Charter The founding document presented by The Queen when it acquired its status as a higher education institution in 1990. Statutes Details of the members of the College, the functions of bodies, and conditions of service for academic staff. Ordinances Detailed information, terms and conditions about specific areas of College business and governance. Standing Orders The standard operating procedures explain the conduct and responsibilities of Council and its Committees. Regulations and guidance Academic Manual The regulations for students, what you can expect of us, and what we can expect of you. Financial Regulations These provide control over our resources, ensuring they are properly applied for the achievement of our objectives. Policies and procedures Rules and guidance for how processes and systems are operated. Public Information Annual Reports and Financial statements Customer Service Charter Gender Pay Gap Goldsmiths Students' Union Insurance Office for Students Information Prevent Publication schedule Risk Assessment (Covid-19) Statutory statements and reports Information Management Freedom of Information Data Protection Privacy notices Copyright CCTV Retention Schedule Implementation Services Quality Office Goldsmiths's Quality Office manages and oversees policies and procedures to assure the standards of its awards and the quality of learning opportunities. Appeals and Complaints The Appeals and Complaints team look after matters involving Student Complaints, Academic Appeals and Student Conduct. Contact Governance General enquires: governance (@gold.ac.uk) Freedom of Information: foi (@gold.ac.uk) Data Protection: dp (@gold.ac.uk)