Disability Service: Feedback and Complaints

Goldsmiths is committed to improving the study experience for students with disabilities and SpLDs.

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The Disability Service needs your feedback to help us do this.

If you have any feedback or thoughts on what we do contact the Disability Service.

Concerns about the Disability Service can be directed to the Deputy Head of Disability and Wellbeing, Alexandra Stanton, a.stanton (@gold.ac.uk).

Complaints should be submitted through the Student Complaints process.

If you have a concern or complaint about DSA funded support, you may wish to contact:

  • Your DSA Needs Assessor for guidance on your options. Their contact details can be found on your DSA Needs Assessment Report
  • DSA Quality Assurance Group. For more information visit the Making a Complaint page of the DSA-QAG website
  • DSA on dsa_team@slc.co.uk to request a change of non-medical help provider

The Disability Service can assist you with making a complaint. Please come to the drop-in to speak to an advisor or email the Disability Service on disability (@gold.ac.uk).