Contact us


Questions about accommodation? Visit our FAQs pages or get in touch if you can’t find an answer to a question. We aim to respond to all correspondence within 2 working days.

Read our Residences data protection or download our complaints procedure form.

Find us

The main Accommodation Office is located at Loring Management Centre, located closely to New Cross Gate train station. Please see our Goldsmiths site map (PDF download) for further details.

This office is staffed 24 hours a day. Administrative staff are available on weekdays between 08.30 - 18.00 and Security and Campus Support are available outside of these times. 

Help with a specific hall

If you have questions or issues with a specific hall then you should visit your relevant administration office

Chesterman House, Raymont Hall, Surrey House, Surrey House Annexe

Surrey House
80 Lewisham Way
New Cross
SE14 6PB

Tel: 0208 692 7649

Offices open 9.00-5.00pm

All other halls

Loring Management Centre
St James
New Cross
SE14 6AD

Main Reception & Accommodation Department
T: +44 (0)20 7919 7192
E: accommodation (

Finance Department
T: +44 (0)20 7919 7245
E: halls-finance (

Campus Support Officers
T: +44 (0)20 7919 7284
E: campus-support (

Contact us online

Contact Accommodation Services at the email addresses above or using the form below.

Send an email to Accommodation Office. Mandatory fields are denoted by