Alumni email
After leaving Goldsmiths, you can access a free alumni email. Use it to keep in touch with friends or provide a professional email address for CVs and job applications.
Primary page content
Apply for alumni email
If you have already signed up to the alumni mailing list, you will still need to apply to convert your email address.
Your course end date is after 1 June 2021
Applications to convert your @gold.ac.uk email to an alumni email are open
Please apply if you have completed your degree, you have been given an extension or will be resitting.
Your course end date is before 31 May 2021
The deadline to apply to keep your Goldsmiths Alumni Email account has passed. If you applied, you would have received an email confirmation and your account will convert at 120 days from your course end date.
If you missed the deadline to apply or did not apply, your @gold.ac.uk email will automatically deactivate at 120 days from your course end date. Your email history and contacts will be deleted at this point – we encourage you to save important emails, documents and contacts as these cannot be retrieved after deactivation.
How alumni email works
If you applied, you can login to Outlook as before with your Goldsmiths IT username, in the format abcde001 or abcde001@campus.goldsmiths.ac.uk.
Depending on your degree and situation, the below applies:
Undergraduate and Postgraduate Taught
Your @gold.ac.uk email will change to @alumni.gold.ac.uk.
You will still receive emails sent to your @gold.ac.uk address but any replies will come from @alumni.gold.ac.uk.
Postgraduate Research
Your email will change from the current format (a.surname@gold.ac.uk) to username@alumni.gold.ac.uk (abcde001@alumni.gold.ac.uk).
You will still receive emails sent to your @gold.ac.uk address but any replies will come from @alumni.gold.ac.uk.
Withdrew
Your @gold.ac.uk email will automatically be deleted, including email history and contacts. We are unable to reactivate your account, but you can put in a request for a new alumni email.
Alumni who become staff
If you become employed by Goldsmiths, you will be given a separate staff account.
Due to data protection, you are not able to keep your staff account once your contract ends. Please ensure that you are using your staff account for work-related matters and that you apply to convert your @gold.ac.uk student email to an alumni email.
Returning student
If you return to study at Goldsmiths, you will either:
- be given a new student email account if your previous student @gold.ac.uk email was deleted, or
- continue to use the same student @gold.ac.uk email if you applied to convert it to an alumni email – once you enrol, your alumni email will change back to a student email
Alumni who left before 2013
Prior to 2013, there was no Alumni Email Service. Your @gold.ac.uk email would have been automatically deleted, including email history and contacts and we are unable to reactivate your account.
Problems accessing email and password reset
You left Goldsmiths after 1 January 2017
You can reset your password and unlock your account using One Identity Password Manager if you have previously set up your security questions and have an active alumni email. Go to the IT webpage and follow the instructions.
We recommend trying One Identity Password Manager in the first instance. If you are still unable to reset your password, email alumni (@gold.ac.uk) with your full name, Student ID and email we have on file for you to verify your alumni status and put in a request on your behalf with IT Service Desk.
You left Goldsmiths before 31 December 2016
Email alumni (@gold.ac.uk) and include your full name, programme, year you left and email we have on file for you.
We will then verify your alumni status and put in a request on your behalf with IT Service Desk to reset your password and set you up on One Identity Password Manager so in future, you can reset your password if you forget it.
Restoring deactivated accounts
Once an email account is deactivated, all emails and contacts are deleted and cannot be restored.