Department of Psychology

Dr Jane Lessiter

Position held:
Senior Research Psychologist, i2 media research, Research Fellow

+44 (0)20 7717 2201

+44 (0)20 7919 7873

j.lessiter (

ITC Building,
Psychology Department,
Goldsmiths, University of London,
New Cross, SE14 6NW

I have worked at i2 media research ltd. since it was founded in 2002. At i2, I specialise in research on the consumer experience of digital media products and services, and work across i2’s project portfolio on both commissioned and academic research. This has included:

  • development of assessments to measure quality of media experiences (e.g., ITC-Sense of Presence Inventory)
  • identification of user requirements and unmet needs from products and services
  • accessibility and usability considerations in product and service design with a particular interest in the experiences of people with visual impairment
  • user/consumer segmentations and exploration of respective drivers and barriers to product/service adoption and use
  • evaluation of marketing communications and information campaigns (e.g., conducting research for ITC, Ofcom, Digital UK, and Government departments to inform the successful roll out of digital television switchover)
  • collection and use of personal data for digital media products and services - issues of privacy, security and perceptions of risk

Academic qualifications

BSc PhD CPsychol

Content last modified: 11 Sep 2014

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