Hate crime reporting centre

If you have experienced or witnessed a hate crime or hate incident then Goldsmiths can help you report it to the police or local authority.

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Reporting it

If you have experienced or witnessed a hate crime or hate incident and want to tell the police or local authority, trained members of staff at Goldsmiths will be available to guide you through the reporting process and provide you access to support services.

Anyone can use the centre at Goldsmiths to report a hate crime or hate incident – the reporting centre is open to students, staff and members of the public.

The quickest way to report a hate crime is by contacting the Metropolitan Police on 101 or completing an online report here.

You can report by giving your personal details or by doing so anonymously. Unless you state otherwise, your report will be passed on to the police.

Please be aware that Goldsmiths will not be responsible for determining the circumstances of the report, the investigation of the report, or the gathering of evidence in relation to the report. 

If you believe it is an emergency situation where someone is in immediate danger you should contact the police by calling 999.

The College hosts an official third party hate crime reporting centre which is open to the public and can be used by everyone. The centre at Goldsmiths is one of a number of such services in Lewisham and is part of a nationwide network set up to tackle hate crimes and hate incidents.

Staff at Goldsmiths can help you make an official report or complaint to the police or local authority. Our staff can also provide support and guidance around these issues.


If you are a student at Goldsmiths reporting a hate crime or hate incident, we will be able to signpost you to support from internal and external support services if appropriate.

This may include referring you to:

If you are a member of staff reporting a hate crime or hate incident, we will be able to refer you to the Staff Assistance Programme if appropriate.

If you are a member of the public reporting a hate crime or hate incident our staff will be able to signpost you to appropriate local groups and services for support. These include:

  • Lewisham Improving Access to Psychological Therapy, a scheme funded by the NHS offering free, confidential psychological support
  • Victim Support, an independent charity offering free, confidential support to people affected by crime and traumatic incidents
  • The Cassel Centre, which provides counselling services in south London
  • The Awareness Centre, which offers low-cost counselling and psychotherapy in south London
  • Lewisham Speaking Up, a charity for people with learning disabilities which offers free and confidential advice and support for those who have experienced hate crime
  • Baseline, a Lewisham Council initiative offering support to young people aged 16-18, and in some cases up to the age of 25, offering support and advice in a number of areas
  • Metro, a charity providing person-centred support and advocacy and counselling services to the LGBT community 
  • Galop, an LGBT+ and anti-violence charity offering specialist support, advice and advocacy services to victims of hate crime as well as specialist services to trans and young people
  • The Monitoring Group, which provides advocacy and trauma therapy services to victims of race hate crime, particularly from those of BAME communities
  • Number 42, which offers private or group low-cost counselling therapy to people who experience overwhelming and difficult emotions such as stress, anxiety, and depression
  • The Mix, which offers free confidential advice and support to under 25 year-olds. They also offer telephone and web-based counselling, along with crisis support
  • Samaritans, you can talk to them any time you like, in your own way, and off the record – about whatever’s getting to you. Tel: 116 123 (24 hours)
  • Restore London offers help to those seeking restorative justice, which is referenced in the Code of Practice for Victims of Crime published in October 2015

Hate crimes and incidents explained

A hate crime is any criminal offence where the victim has been targeted because of their protected characteristics, such as race or ethnicity, religion or belief, sexual orientation, gender identity, disability.

A hate incident is an incident that does not constitute a criminal offence but causes alarm, distress or harassment where the victim has been targeted because of their protected characteristics.

You can find out more about these issues on the Crown Prosecution Service website

Background to the reporting centre

In 2017, a combination of internal and external funding bids secured £100,000 for Goldsmiths to open and operate as a third party hate crime reporting centre.

Around £50,000 of this funding was won through HEFCE’s ‘Tackling hate crime and online harassment on campus’ Catalyst Fund and the rest was provide by successful internal funding bids within Goldsmiths.

Goldsmiths operates as one of 18 third party hate crime reporting centres in Lewisham. See a list of alternative reporting centres.

Policy and procedure

Read the full Goldsmiths Hate Crime Reporting Procedure (PDF).