Campus Support Officers
Our team provides friendly out-of-hours support and are here to be the first point of call for absolutely anything.
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Our Campus Support Officers will have a reduced service over the Christmas Closure period (20 December - 4 January).
Whether you’re stressing over an essay, have concerns about a friend, or you’re just having “one of those days”, please get in touch with our Campus Support Officers. They are always up for a chat!
Getting hold of them is easy. They are generally available in the evenings, Monday to Sunday, from 6pm - 6am.
You can directly phone 020 7919 7284 or email campus-support (@gold.ac.uk). If emailing, tell them how you’d like them to make contact with you, either by return email, phone, or through Microsoft Teams.
If you are concerned about an immediate risk of harm – either to yourself or someone else - or if you need support outside the service hours, please telephone 999 or see student emergency and crisis support.
Christmas schedule
While Campus Support is generally available between 6pm and 6am, during the Christmas break, we will have a reduced service with the team available mostly in the afternoons:
- Friday 12 December 2025: No Service
- Monday 22 December 2025: 1000-1800
- Tuesday 23 December 2025: 1000-1800
- Wednesday 24 December 2025: 1000-1600
- Thursday 25 December 2025: No Service
- Friday 26 December 2025: 1200 - 1800
- Saturday 27 December 2025: 1200 - 1800
- Sunday 28 December 2025: 1200 - 1800
- Monday 29 December 2025: 1200 - 1800
- Tuesday 30 December 2025: 1200 - 2300
- Wednesday 31 December 2025: 1000-1600
- Thursday 1 January 2026: 1200 – 1800
- Friday 2 January 2026: 1700 – 2300
- Saturday 3 January 2026: 1200 – 1800
- Sunday 4 January 2026: 1200 - 2300
Campus Support will resume their usual service from 5 January 2025.
Please note that due to staff illness, there may be times when the service will be unavailable at short notice. We apologise in advance for the inconvenience.