Our Counselling Service is here to try and help you gain understanding and insight into what you may be experiencing.

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The Counselling Service service is free and confidential, but it is not an emergency service. It aims to build your resources and to promote change that will enable you to fulfil your academic and personal potential.

What counselling is

Short term counselling is available for students who are experiencing problems such as anxiety, depressed feelings, and emotional difficulties that may or may not be connected to student life.

Talking and thinking collaboratively with a professional counsellor often allows for more clarity and new perspectives which can lead to viewing and dealing with things differently.

How it works

In order to keep the Goldsmiths community safe during Covid-19, we continue to provide our counselling sessions remotely via Microsoft Teams.

While in the majority of situations online counselling will be appropriate, we recognise that some of our students may not be able to access counselling when it is not delivered face-to-face.

If this is the case for you, please make sure to email us at counselling ( and we will explore safe ways of delivering face-to-face counselling support.

The first appointment with the Counselling Service will be an assessment where you and your counsellor work together to make sense of your experience and decide together what might be most useful for you at this stage.

In some instances, Counselling from Goldsmiths may not be possible or the most appropriate support for you. It could be that:

  • Longer-term and/or more specialised therapy is indicated from the initial assessment
  • Medical issues need to be prioritised and referral to medical services is warranted. For students residing outside of the UK, this will involve signposting you to local emergency services or support networks
  • You are based in a country with specific counselling licensing which regulate the provision of counselling and which are incompatible with the UK legal and regulatory requirements

If counselling provision is not possible or appropriate, alternative sources of support from Goldsmiths will be explored with you. These may include:

  • Wellbeing Team support
  • Mental Health Adviser support
  • Referrals to other relevant, external services, such as NHS-based services (if UK based)
  • Help with signposting to local services in the country where you are currently based (outside of the UK)

Arranging counselling

The first step is to email wellbeing ( and one of the Wellbeing advisors will contact you to arrange an initial confidential discussion. This can be facilitated by various remote platforms including Microsoft Teams, telephone and email.

During this meeting we can discuss whether counselling would be the most useful resource and, if so, students will be assisted with accessing a counselling assessment.

How to arrange an Wellbeing appointment.

Our counsellors

All counsellors are fully qualified Members of BACP or UKCP, and adhere to BACP ethical guidelines.

All counsellors are committed to practising counselling in ways that are inclusive, accessible and affirming to students from all backgrounds, cultures, races, beliefs, sexualities, abilities and gender identities.

See the Goldsmiths Counselling Data Protection and Confidentiality Statement.

Guidelines and confidentiality