Pay for printing

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We use a pre-payment system known as Pcounter for student printing


Visit the Web Payment website to add credit to your Pcounter account using debit/credit cards
 

Cost of printing

  • A4 black-and-white printing - 4p per side
  • A3 black-and-white printing - 8p per side
  • A4 colour printing - 8p per side
  • A3 colour printing - 16p per side

Before you are able to print you will need to associate your Goldsmiths ID card with your Pcounter account. This can be done at the value loader machines located on the ground floor near the Library Help Desk, or near the printers on the Student Information Technology Zone (SITZ) on the first floor.

Swipe your Goldsmiths card and follow the instructions on the screen. You will need to enter your username and password. Please make sure you type your username and password very carefully on these digital keyboards. 

Add credit using cash

To add credit to your PCounter account using cash, simply use one of the value loaders located either on the ground floor in front of the Library Helpdesk or on the first floor near the printers in the Student Information Technology Zone (SITZ).

You can use coins or notes, but they don't take 1p, 2p or 5p coins. 

Add credit using debit/credit card

If you want to add credit to your PCounter account using debit or credit card, you will need to create an account in our Web Payment website. 

  1. Visit secure.xprenterprise.net. Tick I accept the use of cookies  (this is mandatory) and press the Sign Up button.
  2. Fill out the form. You can opt out of marketing emails by ticking the tick box at the bottom. Once you have filled in every field, press Sign Up. You can choose any email address or password you want, it doesn't have to be your college one. However, under Network Username you will need to enter your campus username and domain, i.e. jblog005@campus.goldsmiths.ac.uk and your campus password. This will link your Web Payment account to your college account. 

  3. You have now created your Web Payments account, you should receive an email of confirmation to the email you chose to register with. You can now add credit by pressing Fund Account.  You can also change the password, your details and view your statement.

  4. Fill in the details of your card and choose the amount of credit you want to add (only multiples of £5). When you finished, press Continue at the bottom of the page.

Pcounter refunds

Money can be re-added to Pcounter accounts in the event of a technical fault or printer error. You can either visit our printing technicians on the first floor of the Library or send us an email at servicedesk(@gold.ac.uk) stating the date and time of the failed print, including the approximate amount of pages that failed to print.

If you find yourself with credit remaining at the end of your studies, please email the IT Service Desk at servicedesk(@gold.ac.uk). The Service Desk will confirm your account balance before passing the information over to the Finance team to handle any refund after outstanding fees and fines have been taken into consideration.

Need more help?

Talk to us at the IT Service Desk or give us a ring.

You can find us in the Rutherford building, first floor.

Opening times, phone and email
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