Pay for printing

We use a pre-payment system known as Pcounter for student printing.

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Before you are able to print you will need to associate your Goldsmiths ID card with your Pcounter account.

This can be done at the value loader machines located on the ground floor near the Library Help Desk, or near the printers on the Student Information Technology Zone (SITZ) on the first floor.

Swipe your Goldsmiths card and follow the instructions on the screen. You will need to enter your username and password. Please make sure you type your username and password very carefully on these digital keyboards. 

Cost of printing

  • A4 black-and-white printing - 4p per side
  • A3 black-and-white printing - 8p per side
  • A4 colour printing - 8p per side
  • A3 colour printing - 16p per side

Add credit using cash

To add credit to your PCounter account using cash, simply use one of the value loaders located either on the ground floor in front of the Library Helpdesk or on the first floor near the printers in the Student Information Technology Zone (SITZ).

You can use coins or notes, but they don't take 1p, 2p or 5p coins. 

Pcounter refunds

Money can be re-added to Pcounter accounts in the event of a technical fault or printer error.

You can either visit our printing technicians on the first floor of the Library or send us an email at servicedesk (@gold.ac.uk) stating the date and time of the failed print, including the approximate amount of pages that failed to print.

If you find yourself with credit remaining at the end of your studies, please email the IT Service Desk at servicedesk (@gold.ac.uk).

The Service Desk will confirm your account balance before passing the information over to the Finance team to handle any refund after outstanding fees and fines have been taken into consideration.