Paying for accommodation and insurance

How to pay for your accommodation, insurance, TV licence, and help to pay.

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Paying rent

Ewen Henderson Court, Loring Hall, Quantum Court and Town Hall Camberwell

Chesterman House, Raymont Hall, Surrey House

Please visit the CLV portal for information on paying Campus Living Villages.

Support with paying fees

The following applies to residents of Ewen Henderson Court, Loring Hall, Quantum Court and Town Hall Camberwell only:

If you are having trouble paying for your accommodation, please call at 020 7919 7192 or email halls-finance@gold.ac.uk to book an appointment to speak to a Finance Administrator in Accommodation Services. 

We can discuss your payment options and figure out your next steps.

What rent includes

  • All utility bills (electricity, water and gas)
  • Cleaning of communal areas outside your flat
  • Basic possessions insurance
  • Internet access. If you are in Loring Hall, you will have access to Eduroam
  • Any other additional facility your hall provides on-site, such as social study areas or gym*

*Please note that the use of these areas may be restricted to maintain social distancing or in the event of an outbreak

Leaving early or ending your contract

See the section on what to do if you don't want to live in your room.

Arrears procedure

This applies to Ewen Henderson Court, Loring Hall, Quantum Court and Town Hall Camberwell.

Accommodation Service procedure for students who are in accommodation arrears:

  • E-Document is received via the online accommodation application system
  • Student views and formally accepts their offer and agrees to the schedule of fees detailed in the contract page of the e-document
  • If fees are not paid on time, correspondence is sent from the Halls Finance team informing the student of their debt if payment is not made in line with the schedule of fees
  • If no payment is received a further reminder letter/email (logged on the College finance system) is sent
  • Further failure to pay will result in a debt interview being arranged with the Finance Administrator and Deputy Head of Accommodation Services
  • Two further requests are made by reminder letter/email (logged on the College finance system) to the student requesting payment
  • Should a student persistently default on their payment plan and/or fail to attend debt interviews then a Notice to Quit is served. In such cases Academic heads, Students’ Union and Credit Control are informed accordingly
  • Steps are taken to evict the student if the debt remains unpaid at the point of the Notice to Quit expiring
  • Any outstanding sums owed will be passed to the Credit Control Department of Goldsmiths who may take legal proceedings if necessary against students in order to recover any outstanding monies owed to the College for accommodation provided. As is standard practice across the sector, this could include appointing an external credit control agency once all internal options have been exhausted
  • Any student that has either left halls in debt or has inappropriately managed fees will not be provided with a private sector reference

Insurance

Loring Hall

Your halls are covered by basic contents insurance through Endsleigh.

All content information, such as what is covered or how to make a claim can be found at endsleigh.co.uk. Once you have moved in, please follow the instructions to confirm your cover.

You should always contact the site team before making a claim, as they’ll be able to help you through the process.

Outside of your accommodation, your contents are not covered. You may find it worthwhile to 'top-up' your cover to ensure it’s the best fit for you, especially if you take your belongings to and from uni.

Chesterman House, Surrey House, Raymont Hall

Your halls are covered by basic contents insurance. Please contact Campus Living Villages for more information.

Ewen Henderson Court, Quantum Court, Town Hall Camberwell

Your halls are covered by basic contents insurance through Endsleigh.

All content information, such as what is covered or how to make a claim can be found at endsleigh.co.uk.

You should always contact the site team before making a claim, as they’ll be able to help you through the process.

Outside of your accommodation, your contents are not covered. You may find it worthwhile to 'top-up' your cover to ensure it’s the best fit for you, especially if you take your belongings to and from uni.

Other requirements

TV Licence

You need to be covered by a TV Licence to:

  • watch or record programmes as they’re being shown on TV or live on an online TV service
  • download or watch BBC programmes on iPlayer

This applies to any provider you use and any device, including a TV, desktop computer, laptop, mobile phone, tablet, games console, digital box or DVD/VHS recorder with the ability to watch shows live or streamed from a TV service.

Find out more information and purchase a TV Licence at tvlicensing.co.uk/students.