Course information

Length

1 year full-time

Course overview

The MSc Consumer Behaviour equips you with a comprehensive grounding in approaches to understanding consumer preferences, judgements, decision-making and behaviour.

You will learn how to use this knowledge to improve organisational strategy and success, in terms of targeting, product placement, advertising, marketing, influencing and protecting consumers.

The programme aims to enhance your employability by fostering the development of the real-life and job-relevant competencies and skills that are required to succeed in today's competitive job market. You will be provided with the strong knowledge base and hands-on research experience needed for succeeding in careers such as marketing, media, communications, advertising, consumer research, consumer insight, entrepreneurship, and public relations.

You will develop the skills necessary to conduct independent research and to understand:

  • the psychological and cultural processes underlying consumer behaviour
  • the psychology of consumer preferences and choices
  • psychological theories of attitude change, persuasion, and influence
  • the psychology and strategy of branding
  • how to create and sustain customer experience
  • behavioural economics (including the psychology of pricing)
  • the psychological impact of various types of media and advertising

The Institute of Management Studies at Goldsmiths benefits from staff who conduct high impact, applied research and who have excellent links with industry. For example, for the past two years, students of the module Consumer Behaviour have been working on research projects led by Ivan Korolev, Product Insight Manager at Converse. Recent speakers in our Innovation Case Studies series have included fashion designer Sir Paul Smith, 'city super woman' Nicola Horlick, and editor of Monocle Tyler Brûlé.

The MSc Consumer Behaviour contributes to and strengthens Goldsmiths’ reputation as being one of the premier institutions of its kind in the United Kingdom.

Contact the department

If you have specific questions about the degree, contact Adele Gruen.

What you'll study

Overview

The MSc in Consumer Behaviour consists of:

  • five core modules (75 combined credits)
  • two or three optional modules (45 combined credits)
  • a research dissertation (60 credits)

The modules are organised within the IMS and most have a strong practical component.

All lecturers on this programme have a strong research profile, which they bring to bear when presenting the theoretical, technical, and applied components of consumer behaviour.

 

Module title Credits
  Consumer Behaviour 15 credits
  Psychology of Marketing and Advertising 15 credits
  Research Design and Applied Statistics 15 credits
  Marketing Strategy 15 credits
  Creating Customer Experiences 15 Credits

Research Project (60 credits)
You'll undertake an independent piece of research related to consumer behaviour. The dissertation should be no longer than 10,000 words. You'll be allocated to an appropriate supervisor.

Option modules

You can choose optional modules up to the credit value of 45. The list of approved modules will include those run by the Institute of Management Studies and by other departments at Goldsmiths that have modules relevant to Consumer Behaviour.

Module title Credits
  Assessment and Selection 15 credits
  Organisational Behaviour and Health 15 credits
  Training and Development 15 credits
  Training, Coaching and Counselling 15 credits
  Leadership and Talent Management 15 credits
  Innovation Theory 15 credits
  Design Thinking 15 Credits
  Project Management 30 credits
  Innovation Case Studies 15 credits
  Technological Innovation & Market Creation 15 credits
  Digital Marketing and Branding 15 Credits
  Marketing Analytics 15 credits

Download the programme specification, for the 2019-20 intake. If you would like an earlier version of the programme specification, please contact the Quality Office.

Please note that due to staff research commitments not all of these modules may be available every year.

Entry requirements

You should have (or expect to be awarded) an undergraduate degree of at least upper second class standard in a relevant/related subject. 

Appropriate work experience will be considered in place of an undergraduate qualification on a case-by-case basis. This may include (but not be limited to) sufficient experience within a design agency, and/or marketing or advertising department.

 

International qualifications

We accept a wide range of international qualifications. Find out more about the qualifications we accept from around the world.

If English isn’t your first language, you will need an IELTS score (or equivalent English language qualification) of 6.5 with a 6.5 in writing and no element lower than 6.0 to study this programme. If you need assistance with your English language, we offer a range of courses that can help prepare you for postgraduate-level study.

Fees, funding & scholarships

Annual tuition fees

These are the fees for students starting their programme in the 2020/21 academic year.

  • Home/EU - full-time: £13330
  • International - full-time: £18900

If your fees are not listed here, please check our postgraduate fees guidance or contact the Fees Office, who can also advise you about how to pay your fees.

It’s not currently possible for international students to study part-time if you require a Tier 4 student visa, however this is currently being reviewed and will be confirmed in the new year. Please read our visa guidance in the interim for more information. If you think you might be eligible to study part-time while being on another visa type, please contact our Admissions Team for more information.

If you are looking to pay your fees please see our guide to making a payment.

Additional costs

In addition to your tuition fees, you'll be responsible for any additional costs associated with your course, such as buying stationery and paying for photocopying. You can find out more about what you need to budget for on our study costs page.

There may also be specific additional costs associated with your programme. This can include things like paying for field trips or specialist materials for your assignments. Please check the programme specification for more information.

Funding opportunities

Find out more about postgraduate fees and explore funding opportunities. If you're applying for funding, you may be subject to an application deadline.

How to apply

You apply directly to Goldsmiths using our online application system. 

Before submitting your application you'll need to have: 

  • Details of your education history, including the dates of all exams/assessments
  • The email address of your referee who we can request a reference from, or alternatively an electronic copy of your academic reference
  • personal statement – this can either be uploaded as a Word Document or PDF, or completed online

          Please see our guidance on writing a postgraduate statement

  • If available, an electronic copy of your educational transcript (this is particularly important if you have studied outside of the UK, but isn’t mandatory)

You'll be able to save your progress at any point and return to your application by logging in using your username/email and password.

When to apply 

We accept applications from October for students wanting to start the following September. 

We encourage you to complete your application as early as possible, even if you haven't finished your current programme of study. It's very common to be offered a place conditional on you achieving a particular qualification. 

If you're applying for external funding from one of the Research Councils, make sure you submit your application by the deadline they've specified. 

Late applications will only be considered if there are spaces available.

Selection process 

Admission to many programmes is by interview either in person or via Skype.

Find out more about applying.

Staff

The following staff members all teach on this programme and are complemented by visiting tutors and industry professionals in the delivery of the programme curriculum.

 

Dr Adele Gruen, PhD
Courses: Consumer Behaviour, Dissertations

Adèle Gruen is the Director of the MSc in Consumer Behaviour. She holds a BSc in Management, an MSc and an MRes in Marketing Research and Strategy from Université Paris-Dauphine in France. She holds a PhD in consumer behaviour at that same university. Adele’s research interests lie in the field of the developing access economy (i.e., collaborative consumption or sharing economy). Her research is grounded in consumer culture and aims to understand the relationship consumers develop with objects and places they access and share with other consumers. She studied the fields of car sharing and coworking spaces. She is interested in understanding the connections between consumption and work in new ways of working.

 

Dr Sven Molner, PhD
Courses: Marketing Strategy, Technological Innovation & Market Creation, Dissertation

Sven is the Director of the MSc in Marketing and Technology. Prior to joining Goldsmiths, Sven worked at Cass Business School, City University London, as a Lecturer in Marketing, and was a Research Fellow at Judge Business School, University of Cambridge. He obtained his PhD in Management from the University of St. Gallen in Switzerland. Sven’s research lies at the intersection of Marketing Strategy, Innovation Management, and Entrepreneurship. He examines how inventors, managers, and entrepreneurs explore, identify, and create new market space for early-stage ideas and technologies. Sven’s research work is mainly set in the empirical context of university technology transfer, with a special emphasis on science-based start-up companies. He aims to extend his research efforts to purpose-driven start-ups in the near future. With his research, Sven seeks to help individuals faced with ambiguous and undefined market spaces achieve commercial success.

 

Dr Annemijn Loermans, PhD
Courses: Psychology of Marketing and Advertising, Dissertations

Annemijn Loermans is a Lecturer in Marketing and the Graduate Careers Coordinator for Marketing. Prior to joining Goldsmiths, Annemijn worked as a postdoctoral researcher at ESSEC Business School, in Paris, France. She holds a BA in Social Sciences from Utrecht University, an MSc in Behavioural Science from the Radboud University Nijmegen, and a PhD in Psychology from the Vrije Universiteit Amsterdam, all in the Netherlands. Annemijn’s research lies at the intersection between marketing, psychology and management. She examines differences in the cognitive representation of abstract concepts, concepts like time, future selves, and brands, and explores how these differences drive our (consumer) behaviour, motivation, and emotions. She mainly employs quantitative techniques in studying these topics and with her research seeks to contribute to a better understanding of cultural differences, how people navigate career transitions, and how consumers interact with brands and consumer goods.

 

Chris Eichert
Course: Creating Customer Experience

Christian A Eichert is a lecturer in Marketing and Consumer Behaviour. He is currently finishing his PhD in Marketing and Consumption Studies at Cass Business School. Christian started his first company aged 14 and has more than 15 years of experience in founding, managing, and consulting for businesses in Europe and the United States. He has worked in a variety of industries, including online B2C and B2B services, data centre and IP infrastructure, blockchain technology, education, and investment management and advisory. His current research projects encompass three topical and theoretical domains of inquiry: (1) vulnerable and marginalized communities and subcultures, for example how consumers avoid, manage, and resist social stigma in the marketplace; (2) gender and sexuality, for example how consumers navigate markets for casual intimacy on smartphone apps such as "Tinder" or "Grindr"; and (3) digitalisation and globalisation, for example how new technologies facilitate the emergence of location-independent work and consumer lifestyles.

 

Dr Nigel Guenole BA (Hons), MA, GradDipApplStat, PhD
Courses: Research Design and Applied Statistics, Dissertation

Nigel is the Director of the MSc Global Leadership programme and teaches the Leadership and Talent Management course on the MSc Management of Innovation. His research focuses on the measurement of high performance for leadership and talent management using advanced psychometric methods. His consulting work focuses on the design and validation of psychological assessment instruments for employee selection and development purposes. He supervises MSc Management of Innovation dissertations focused on quantitative methods and advanced statistics.

Staff in the Institute of Management Studies

Careers

Skills

You will become adept at assessing marketing techniques, problem solving, interpreting human behaviour, influencing consumer choice, analysing complex information, working in teams and excelling in individual projects.

Careers

Possible careers for graduates of the programme include:

  • Marketing
  • Media
  • Communications
  • Advertising
  • Consumer research
  • Entrepreneurship
  • Public relations

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