Backup methods for multi-factor authentication (MFA)

We recommend you have a second method for authenticating your sign in.

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You can also use these methods if you cannot or do not want to use the Microsoft Authenticator app.

You can install the Microsoft Authenticator app on another iOS or Android device.

You can also use a different authenticator app if you would prefer.

Go to mysignins.microsoft.com/security-info (opens in a new window).

Click '+ Add method'.

Then select 'Authenticator app' and follow the instructions.

Go to mysignins.microsoft.com/security-info (opens in a new window).

Click '+ Add method'.

Select 'Phone' from the drop-down and click 'Add'.

Select your country and enter your phone number.

Select 'Text me a code' and click 'Next'.

You will receive a 6-digit code by text. Enter this and press next.

You will now receive codes by text when you sign in.

You will not be charged for receiving text messages

You can receive calls to a mobile or landline phone. This can be your Goldsmiths phone number.

Go to mysignins.microsoft.com/security-info (opens in a new window).

Click '+ Add method'.

Select 'Phone', 'Alternative phone' or 'Office phone' from the drop-down and click 'Add'.

Select your country and enter your phone number.

Select 'Call me' if required and click 'Next'.

You will then receive an automated call. Press # on your phone to approve. This is how you will approve sign ins going forward.

You will not be charged for receiving phone calls.

This is only for when all other methods of authentication are not suitable for a staff member.

Sign-ins can be approved by checking a secure USB key plugged into the computer you are using. This cannot be used for phones and tablets.

Unlike the other authentication methods, USB keys are an additional cost for Goldsmiths.

Therefore if you require this method, please email mfa (@gold.ac.uk) explaining why the other methods aren't suitable for you.

Keys will need to be ordered. We recommend contacting us well in advance on MFA being enabled on your Goldsmiths IT account.

Changing your default method

You can set which method Microsoft sign-in will try first.

Go to mysignins.microsoft.com/security-info (opens in a new window).

Above '+ Add method', there is a link you can click to set or change your default method. This will bring up a drop-down you can select from.