Exam problems and support

What to do if something has gone wrong with your exams.

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If you are worried about your assessments visit the Student hubs for help and advice or attend a Wellbeing Drop-in.

If you have an exam missing from your timetable you should visit your school hub or submit an enquiry form.

Please note that the exam timetable only confirms in-person examinations. All other assessments, including take-home and online exams, the details can be found on your departmental Learn.gold (VLE) pages.

If you have lost your ID card before the day of your examination, you should visit the Security office to purchase a replacement card.

If you have left it at home on the day of your exam, you should visit the School hubs before the start of your exam.

If your exam is in the Richard Hoggart Building (RHB), you can use the RHB room finder to locate the specific room.

If your exam is located in the ATC (Assisted Technology Centre), this is located in the Library.

You can enter an exam room up to 30 minutes after the exam starts time. After this, you are not permitted into the exam room.

If you have any questions about what happens next, you can report to your School hub.

If you have missed an exam or assessment due to extenuating circumstances (EC), you must submit an application for extenuating circumstances on My Goldsmiths.

If you missed an exam or assessment due to poor time management, you will be marked as absent, and this will be reported to the Board of Examiners.

If you are unhappy with the decision of the Board of Examiners, you should initially contact your Personal tutor to understand the decision.

If you are still unhappy following this, you can appeal the decision based on the following grounds:

  1. That your performance was adversely impacted by extenuating circumstances which you could not disclose to the examiners within 7-days of the assessments affected
  2. That there was some form of administrative error or procedural irregularity in the way in which an examination or assessment was conducted
  3. That there is demonstrable evidence of prejudice or of bias on the part of one or more of the examiners such that the validity of the examination is called into question

See full details on the Academic Appeals process.