Dr Rachel Doern

Staff details

Position Senior Lecturer in Entrepreneurship
Email r.doern (@gold.ac.uk)
Phone +44 (0)20 7296 4218
Dr Rachel Doern

Dr Rachel Doern joined the Institute of Management Studies in January 2014. She previously worked at Royal Holloway University of London, and the Universities of St. Andrews and Essex. She has a PhD in Management, an MSc in International Marketing, a BComm in Marketing and a BA in Economics and Psychology.

Much of Rachel’s research examines the cognitions, emotions and behaviours of entrepreneurs in adverse conditions. Her research is inter-disciplinary in nature, drawing on micro-sociological and psychological approaches to understanding resilience and vulnerability in an entrepreneurial context and how entrepreneurs interact with different stakeholders as they develop their businesses, particularly during times of crisis. Recent research projects look at entrepreneurial diversity, identities and communities. She welcomes PhD applications from students interested in studying any of these topics.

Rachel is Director of the BSc in Management (with Entrepreneurship, Economics or Marketing) in the Institute of Management Studies, Consulting Editor of the International Small Business Journal, and a Committee Member of the Entrepreneurship Division Special Interest Group of the British Academy of Management. Rachel is also on the Editorial Review Board of the International Journal of Entrepreneurial Behaviour and Research and is the Co-Editor of a Special Issue for the journal Entrepreneurship and Regional Development on Entrepreneurship and Crises: Business as Usual?

Recent talks:

2019. How to be more resilient as a creative professional in a precarious environment. Keynote Lecture, Creative backslash: From precarious individuals to resilient organisations (Conference). Belgrade Serbia. 

2018. A framework for small business recovery following a crisis. Seminar, University of Surrey.

2017.  Small business adaptation and resilience following adversity: The experience of small businesses during the London Riots. Seminar, De Montfort University Leicester. 

2017. How do small businesses and their owner-managers adapt to a crisis? The case of the London riots, Seminar, University of Burgos. 

2017. Build Resilience: Make your organisation crisis prepared, not crisis prone, Talk for Knowledge Brief (to members of the public and private sector), London.

2014. Doern, R. ‘Where's my shop?’ Understanding the impact of the London riots on small businesses and owner-managers. Seminar, Kingston Business School, University of Kingston.
2013. Small business resilience in a post-riot context. Resilience and Infrastructures Theme, Resilience Workshop, Royal Holloway, University of London.
2012. An exploratory study of responses to and recovery from the London riots, August 2011: From the perspective of small business owner-managers. Seminar for research students of the Honours Academy at Radboud University Nijmegen, Royal Holloway, University of London.

2012. Cross-cultural research: Reflections on conducting research abroad. PhD Day School of Management, Royal Holloway, University of London. 

2011. Entrepreneurship in adverse conditions. Seminar for staff of the Nijmegen School of Management, Radboud University Nijmegen, The Netherlands.

2011. Undertaking cross-cultural research. Seminar for research students of the Nijmegen School of Management, Radboud University Nijmegen, The Netherlands.

2011. The experience of Russian entrepreneurs: Small business survival and growth, Russian Society Lecture, Royal Holloway, University of London.

2011. Feeling powerless: Barriers to entrepreneurial action in Russia, Centre for Comparative Economics’ Seminar Series, School of Slavonic and East European Studies, UCL.

2010. Barriers, blockages and dead-ends: the growing pains of Russian small businesses, Centre for Comparative Economics’ Seminar Series, School of Slavonic and East European Studies, University College London, University of London.

2010. Tips for writing up your PhD. PhD Day School of Management, Royal Holloway.

2010. Workshop on qualitative research methods in entrepreneurship. British Academy of Management Conference, Sheffield (with O. Jones & W. Lam).

2009. Cognitive and affective representations of barriers to growth: Some accounts from owner-managers in Russia, School of Management Seminar Series, Royal Holloway.

2007. Understanding barriers to small business growth:  Examples from Russia. Scottish Entrepreneurship Research Seminar, Hunter Centre for Entrepreneurship, University of Strathclyde.


Rising from the Ashes: Turning Crisis into Opportunity (15/04/20)

How to Manage Anxiety When You Work for Yourself  (10/09/19)

Innovation Insight: Be Crisis Prepared, Not Crisis Prone (08/05/17)

Anticipate, Prepare and Adapt to Crises (03/05/17)

The impact of the London 2011 Riots on small businesses two years on, 06/80/13 

BBC London News (TV) Interview, lunchtime news (live), 13:30.

BBC London News (TV) Interview, 18:30, Tim Donovan Presenter.

BBC Sussex (Radio) Interview, 16:00, Simon Furber Presenter. 

BBC News (2013). Nothing was done for riot victims 06/08/13.  

London Riots Still Affecting Businesses Emotionally and Financially (2013).

Small businesses still picking up the pieces from last year's riots (2012). 

Thomas Holloway Entrepreneurship Lecture Q&A podcast (2011). With Nick Wheeler (Charles Tyrwhitt) and David Hathirami (A Suit that Fits) 01/27/11. 

City AM (2009). For your next job, you too can become an entrepreneur (T. Barber) 19/02/09.

Research Interests

  • Entrepreneurs and adversity
  • Cognitions and emotions of the entrepreneur
  • Qualitative, Interpretive-phenomenological approaches to entrepreneurship
  • Interdisciplinary approaches to entrepreneurship research
  • Small business growth, barriers to growth
  • Enterprise development in emerging and transition economies
  • Institutional influences on enterprise development
  • Corruption and organizational deviance
  • Female entrepreneurs, ethnic-minority entrepreneurs


Book Section

Alrubaishi, Dalal; Robson, Paul; Haugh, Helen; Doern, Rachel and Wales, William. 2021. Socioemotional Wealth Perspective on the Manifestation of Entrepreneurial Orientation within Saudi Family Firms. In: A. C. Corbett; P. Kreiser; L. Marino and W. Wales, eds. Entrepreneurial Orientation: Epistemological, Theoretical & Empirical Perspectives. 22 Bingley: Emerald. ISBN 9781838675721

Doern, Rachel. 2017. Strategies for Resilience in Entrepreneurship: Building Resources for Small Business Survival After a Crisis. In: T Vorley and N Williams, eds. Creating Resilient Economies: Entrepreneurship, Growth and Development in Uncertain Times. Cheltenham: Edward Elgar, pp. 11-27. ISBN 9781785367632

de Koning, Alice; Fey, Carl and Doern, Rachel. 2006. A cross-cultural assessment of the e-business opportunities in Russia and Sweden. In: E Mrudula, ed. Cultural Framework and Challenges: Web Adoption and Practice. Hyderabad, India: ICFAI Press. ISBN 9788131404652


Doern, Rachel; Williams, Nick and Vorley, Tim. 2018. Special Issue on Entrepreneurship and Crises: Business as Usual? An Introduction and Review of the Literature. Entrepreneurship and Regional Development, 31, pp. 400-412. ISSN 0898-5626

D'Hont, L; Doern, Rachel and Delgado Garcia, J. 2016. The Role of Friendship in the Formation and Development of Entrepreneurial Teams and Ventures. Journal of Small Business and Enterprise Development, 23(2), pp. 528-561. ISSN 1462-6004

Doern, Rachel. 2016. Entrepreneurship and Crisis Management: The Experiences of Small Businesses during the London 2011 Riots. International Small Business Journal, 34(3), pp. 276-302. ISSN 0266-2426

Doern, Rachel and Goss, David. 2014. The role of negative emotions in the social processes of entrepreneurship: Power rituals and shame-related appeasement behaviors. Entrepreneurship Theory and Practice, 38(4), pp. 863-890. ISSN 1042-2587

Doern, Rachel and Goss, David. 2013. From barriers to barring: Why emotion matters for entrepreneurial development (ISBJ Best Paper Prize). International Small Business Journal, 31(5), pp. 496-519. ISSN 0266-2426

Doern, Rachel. 2011. SME Performance: Separating Myth from Reality. J. Watson. MA: Edward Elgar (book review). International Small Business Journal, 29(5), pp. 580-581. ISSN 0266-2426

Doern, Rachel. 2011. Understanding how perceived barriers influence growth intentions and behaviours: Accounts from small business owner-managers in Russia. International Journal of Entrepreneurial Behaviour and Research, 17(5), pp. 488-514. ISSN 1355-2554

Doern, Rachel. 2009. Investigating barriers to SME growth and development in transition environments: A critique and suggestions for developing the methodology. International Small Business Journal, 27(3), pp. 275-305. ISSN 0266-2426

Doern, Rachel. 2009. International Handbook of Research on Indigenous Entrepreneurship. L. Dana & R. B. Anderson. MA: Edward Elgar (book review). International Small Business Journal, 27, pp. 525-527. ISSN 0266-2426

Doern, Rachel and Fey, Carl. 2006. E-Commerce developments and strategies for value creation in Russia. Journal of World Business, 41(4), pp. 315-327. ISSN 1090-9516

Conference or Workshop Item

Demetry, Daphne and Doern, Rachel. 2019. 'I’m a Chef! Negotiating Identity Conflict in Craft-based Entrepreneurship'. In: Academy of Management Conference (Symposium on Against the Grain: Managing and Defying Expectations in Nascent Craft Food Markets). Boston, United States 9-13 August 2019.

Demetry, Daphne and Doern, Rachel. 2019. 'Managing identity strain in craft-based entrepreneurship: A case of elite chef-owners in London'. In: European Group for Organizational Studies (Rediscovering Craft and Craftsmanship in Organizations Track). Edinburgh, United Kingdom 4-6 July 2009.

Demetry, Daphne and Doern, Rachel. 2019. 'Mentorship and Entrepreneurship in a Craft-Based Industry'. In: European Theory Development Workshop (ETDW). London, United Kingdom June 2019.

Demetry, Daphne and Doern, Rachel. 2018. 'Chef or Business Owner? Negotiating Identity Conflicts in the Culinary Industry (part of a symposium on Identity Strain, Gender Differences, and Coping Mechanisms within Entrepreneurial Careers)'. In: Academy of Management Conference. Chicago, United States 10-14 August.

Campana, Mario and Doern, Rachel. 2018. 'Motherhood, Entrepreneurship and Consumption: the Case of the Mumpreneurs (part of a symposium on Consumption and Work in the 21st Century)'. In: Consumer Culture Theory Conference. Odense, Denmark 2018.

Campana, Mario and Doern, Rachel. 2018. 'The entrepreneurialisation of motherhood: How mumpreneurs create more productive selves in the everyday'. In: European Marketing Academy Conference. Glasgow, United Kingdom June 2018.

Doern, Rachel; Vorley, T and Williams, N. 2016. 'Entrepreneurship, Crises and Resilience'. In: Professional Development Workshop, British Academy of Management. Newcastle, United Kingdom 6-8 September 2016.

Alrubaishi, D; Haugh, H; Robson, P and Doern, Rachel. 2015. 'Family firms, socioemotional wealth and entrepreneurial orientation: Evidence from Saudi Arabia'. In: Babson College Entrepreneurship Conference. Natick, United States 10-13 June 2015.

D'Hont, L and Doern, Rachel. 2014. 'The dynamic approach to understanding the role of friendship ties in entrepreneurial teams and business development'. In: European Academy of Management. Valencia.

Doern, Rachel. 2014. 'Sensemaking and emotion in the London riots: A small business perspective'. In: British Academy of Management. Belfast.

Doern, Rachel. 2013. 'On riots, response and resilience: The London riots from the small business perspective (Best Paper Business Support, Policy and Practice Track)'. In: Institute for Small Business and Entrepreneurship. Cardiff.

de Koning, Alice; Doern, Rachel and Fey, Carl. 2010. 'A qualitative assessment of culture and opportunity recognition in Sweden and Russia'. In: Academy of International Business Conference. Rio De Janeiro, Brazil.

Doern, Rachel and Goss, David. 2010. 'Power, emotion and barriers to business growth: Accounts from Russia without love'. In: Academy of Management Conference. Montreal, Canada 6-10 August.

Doern, Rachel. 2009. 'How and why do small business owner-managers in a transition economy resist and comply with institutional pressures?'. In: British Academy of Management Conference. Brighton, United Kingdom 15-19 September.

Doern, Rachel and Goss, David. 2009. 'Power and emotion: A reinterpretation of barriers to small business growth'. In: British Academy of Management Conference. Brighton, United Kingdom 15-19 September.

Doern, Rachel. 2006. 'How do perceived barriers affect SME growth? A conceptual and empirical analysis'. In: Western Academy of Management. Long Beach, United States.

Doern, Rachel. 2006. 'Understanding how owner/managers perceive and experience barriers to small business growth: A cognitive approach to barriers research'. In: RENT XX - RESEARCH IN ENTREPRENEURSHIP AND SMALL BUSINESS. Brussels, Belgium 22-24 November.

Doern, Rachel. 2005. 'Barriers to small business growth and development: A critique'. In: European Academy of Management - EURAM - 5th Annual Conference "Responsible Management in an Uncertain World". Munich, Germany 5-7 May.

Doern, Rachel. 2005. 'Perceived barriers to small business development: A critique of research conducted in the transition context'. In: Western Academy of Management. Las Vegas, United States.